Call Features
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4. Select Transfer (Trans) from the Key Type field.
5.
Do one of the following:
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(Optional.) Enter the string that will appear on the phone screen in the Label field.
Enter the contact number you want to transfer the call to in the Value field.
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On the T33P/T33G phones, highlight the Label or Value field. Select Directory (Dir) and select the desired
contact from the Directory list.
6. Select Save.
Tip: By default, you can long press the desired line key to set it.
Performing a Blind Transfer Using a Transfer Key
After you have set a Transfer key with a specific contact, you can perform a blind transfer by using it.
Before You Begin
Confirm with your system administrator that the transfer mode has set to perform a blind transfer.
Procedure
1.
Press the Transfer key during a call.
The call is transferred to the specific contact directly.
Related Topic
Setting a Transfer Key
Performing a Semi-attended/Attended Using a Transfer Key
After you have set a Transfer key with a specific contact, you can perform a semi-attended/attended transfer by
using it.
Before You Begin
Confirm with your system administrator that the transfer mode has set to perform attended transfer.
Procedure
1.
Press the Transfer key during a call.
The phone calls the specific contact first. Wait until you hear the ringback tone or until the contact answers the
call.
2.
Press the Transfer key again.
Related Topic
Setting a Transfer Key
Performing a Call Transfer by Selecting a Transfer Mode
During the call, you can press the Transfer key to select a transfer mode.
Before You Begin
You need to set a Transfer key for a specific contact. Check with your system administrator to find out if this call
transfer feature is available on the phone.
Procedure