To assign through Axon Evidence:
1. Ensure you have the correct permissions to assign users on Axon Evidence.
2. Select Inventory, then Body Worn Cameras.
3. Search for your device in the Body Camera search bar by the serial number.
4. Select the camera serial number in the list to go to the camera device profile
page. In the Assignee section, select Reassign.
5. Enter the user's name and select Reassign.
ADM error codes
If there is a problem with preparing the camera, Axon Device Manager (ADM) displays
an error.
Tap Errors to review the error information on ADM and refer to the following
instructions to resolve the issue.
If you are unable to register any cameras, this may be due to a connectivity issue.
Reference the Axon Network Whitelisting Guide to ensure the appropriate network
ports are open.
If some cameras are registering but others are not, this may be a transient error. A
suggested general troubleshooting approach is to:
1. Start with only one camera docked at a time.
2. Attempt to register. If a registration error occurs, tap Dismiss All to allow ADM to
retry registration.
3. If registration fails again, power the camera off and then on again and repeat the
registration process.
Axon Enterprise, Inc. 51
Body 4 Camera User Guide
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