Connect with Activation Code Onboarding
If your network has been configured to support this feature, then you can use Activation Code Onboarding
to connect to your company's phone network.
Enter an Activation Code
Activation codes are used to set up your new phone. They can only be used once, and expire after 1 week.
Contact your administrator if you don't know your code or if you need a new one.
Procedure
Step 1 Enter your activation code on the activation screen.
Step 2 Press Submit.
Activate Your Phone with a QR Code
If your phone has a camera, you can scan a QR code to activate the phone. If you inadvertently press Enter
manually, press Back to return to the QR code screen.
Before you begin
You need the QR code for your phone. If you are assigned to a phone, then the code is available on the Self
Care Portal. But your administrator may have blocked you from viewing this information.
Codes are valid for up to 1 week by default, and have an expiry date near the bottom of the graphic. If the
code has expired or if you need a code, then contact your administrator.
Procedure
Step 1 Make the QR code ready with one of these methods:
• Print the email with the QR code and hold the paper in front of the phone camera.
• Display the QR code on your mobile device and hold the device in front of the phone camera.
Step 2
Step 3
Turn the ring around the camera clockwise to open the shutter.
Scan
the QR code.
When the scan succeeds, your phone registers with the server, and you're ready to make
your first call.
Connect to Expressway
You can use Mobile and Remote Access Through Expressway to connect into your corporate network when
you are working away from your office. Because your phone does not have a TFTP address configured, the
phone displays a Welcome screen to begin the sign-in process.
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