Calls That Require a Billing Code or Authorization Code
Your administrator may require that you enter a billing code or authorization code (or both codes) after you
dial a phone number. The billing code, called a Client Matter Code, is used for accounting or billing purposes.
The authorization code, called a Forced Authorization Code, controls access to certain phone numbers.
When a billing code is required, the phone displays Enter Client Matter Code, the dialed number
changes to “********”, and you hear a
special tone.
When an authorization code is required, the phone displays Enter Authorization Code, the dialed
number changes to “********”, and you hear
a special tone. For security reasons, the phone displays a “*”
instead of the number entered.
When both a billing code and an authorization code are required, you are prompted for the authorization code
first. Then you are prompted for the billing code.
Related Topics
Speed-Dial Numbers, on page 14
Secure Calls
Your administrator can take steps to protect your calls from tampering by people outside your company. When
a lock icon is displayed on your phone during a call, your phone call is secure. Depending upon how your
phone is configured, you may have to sign on before you make a call or before a security tone plays over your
handset.
Answer Calls
Your Cisco IP Phone works just like a regular phone. But we make it easier for you to answer calls.
Answer a Call
Procedure
When your phone rings, press the flashing line button to answer the call.
Answer Call Waiting
When you are on an active call, you know that a call is waiting when you hear a single beep and see the line
button flash.
Procedure
Step 1 Press the line button.
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