❏ When scanning from the scanner button, make sure you start Epson Scan 2 on your computer before pressing
the scanner button.
Related Information
& “Checking the SSID Connected to the Scanner” on page 126
& “Checking the SSID for the Computer” on page 127
& “Cannot Connect from Devices Even ough Network Settings are No Problems” on page 125
& “Scanning Using Epson Scan 2” on page 52
Suddenly the Scanner became Unable to Scan - USB
❏ Make sure the connection mode switch is set to .
❏ Disconnect the USB cable from the computer. Right-click on the scanner icon displayed on the computer, and
then select Remove Device. Connect the USB cable to the computer and try a test scan. If scanning is possible,
the setup is complete.
❏ Re-set the USB connection following the steps in [Changing the Connection Method to a Computer] in this
manual.
Related Information
& “Changing the Connection Method to a Computer” on page 97
Uninstalling and Installing Applications
Uninstalling Your Applications
You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your
operating system. Log on to your computer as an administrator. Enter the administrator password if the computer
prompts you.
Uninstalling Your Applications for Windows
1. Quit all running applications.
2.
Disconnect the scanner from your computer.
3. Open the Control Panel:
❏ Wind ows 10
Right-click the start button or press and hold it, and then select Control Panel.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel.
User's Guide
Solving Problems
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