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• If you connected a new device or changed any connections, make sure the CEC function is set for the
connected device. You may need to restart the device.
Parent topic: Solving Projector or Remote Control Operation Problems
Related references
Projector Feature Settings - Settings Menu
Solving Network Problems
Check the solutions in these sections if you have problems using the projector on a network.
Solutions When Wireless Authentication Fails
Parent topic: Solving Problems
Solutions When Wireless Authentication Fails
If you cannot authenticate a wireless connection, try the following solutions:
• Make sure your Wi-Fi router and modem are working properly. Rebooting these devices may solve the
network connection problem.
• Check for obstacles between the Wi-Fi router and the projector and change their positions to improve
communication.
• You can check the network settings from the menu displayed when you press the
Android TV settings button on the remote control.
• If you initialize the projector, you need to select the network settings again on the initial setup screen.
Parent topic: Solving Network Problems
Related tasks
Setting Up Android TV
Where to Get Help (U.S. and Canada)
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select
your product for solutions to common problems with your projector. You can download utilities and
documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
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