4-32 MAC™ 3500 Resting ECG Analysis System Revision L
2021337-036
Troubleshooting: Frequently Asked Questions
Entering Patient Data
Q: Do I have to enter all the Information I see on the Patient Data screen?
A: In S
ystem Setup Basic System Patient Questions you can require that the
patient identification number, or medical record number) be entered. It is not a
requirement to enter any other data. However, we recommend that you enter the
patient name and identification number, at the least. If you are transmitting to
the MUSE system you will want to enter the Location number as well. If an
emergency situation dictates that you must complete the test. without entering
the patient data, make sure you edit the record to add the missing information
before you transmit it to the MUSE system.
Transmission
Losing Fields When Transmitting
Q: Why do I lose the Referring MD and Technician names off of my reports when
I transmit records to the MUSE system?
A: Your MAC 3500 may be transmitting to the SDLC modem on the MUSE
system instead of the CSI
modem. Check in System Setup to make sure you are
transmitting to the MUSE system CSI phone number.
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