32 PC42E-T Desktop Printer User Guide
1. Turn the printer off and disconnect the printer from power.
2. Open the printer, open the print mechanism, and remove the media and ribbon
(if installed).
3. Insert most of the cleaning card under the printhead, and then lower the print
mechanism.
4. Pull out the cleaning card and raise the printhead.
5. Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the
residue.
6. Print a test label to check for print quality. For help, see Print a Test Label When
the Printer is Ready to Print on page 20.
7. Repeat Steps 3 through 5 if necessary.
8. If necessary, clean residue from the platen roller or tear bar with a cotton swab
moistened with isopropyl alcohol.
9. Once the parts are dry, replace the media (and ribbon) in the printer.
10. Close the printer, reconnect power, and turn on the printer.
Replace the Printhead
You need to replace the printhead periodically when it wears out due to the rapid
heating and cooling process used during printing. How often you need to replace
the printhead depends on factors such as what type of images you print, the type
of media or ribbon you use, the amount of energy to the printhead, the print speed,
and the ambient temperature of the room you print in. The firmware detects the
new printhead when you restart the printer.
1. Turn off the printer and disconnect the power cord.
2. Press in on the cover latches on both sides of the printer and open the cover.
3. Press in both locking buttons to open the print and ribbon mechanism.
4. For thermal transfer printing, remove the ribbon.
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