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Table 14-1 Troubleshooting steps for nonvolatile memory usage (continued)

Nonvolatile

memory type

Amount (Size) Does this

memory

store

customer

data?

Does this

memory

retain data

when

power is

removed?

What is the

purpose of

this memory?

How is data entered into

this memory?

How is this memory

write-protected?

Camera (select

products only)

64 kilobits No Yes Stores

camera

conguration

and rmware.

Camera memory is

programmed using a

utility from the device

manufacturer that can be

run from Windows.

A utility must be used

for writing data to

this memory and is

typically not made

available to the public

unless a rmware

upgrade is necessary

to address a unique

issue.

Fingerprint

reader (select

products only)

512 KB ash Yes Yes Stores

ngerprint

templates.

Fingerprint reader

memory is programmed

by user enrollment in

HP ProtectTools Security

Manager.

Only a digitally signed

application can make

the call to write to the

ash.

Questions and answers

Use this section to answer your questions about nonvolatile memory.

1. How can the BIOS settings be restored (returned to factory settings)?

IMPORTANT: The restore defaults feature does not securely erase any information on your hard drive.

See question and answer 6 for steps to securely erase information.

The restore defaults feature does not reset the Custom Secure Boot keys. See question and answer 7 for

information about resetting the keys.

a. Turn on or restart the computer, and then quickly press esc.

b. Select Main, and then select Apply Factory Defaults and Exit.

c. Follow the on-screen instructions.

d. Select Main, select Save Changes and Exit, and then follow the on-screen instructions.

2. What is a UEFI BIOS, and how is it dierent from a legacy BIOS?

The Unied Extensible Firmware Interface (UEFI) BIOS is an industry-standard software interface between

the platform rmware and an operating system (OS). It replaces the older BIOS architecture but supports

much of the legacy BIOS functionality.

Like the legacy BIOS, the UEFI BIOS provides an interface to display the system information and

conguration settings and to change the conguration of your computer before an OS is loaded. BIOS

provides a secure runtime environment that supports a Graphic User Interface (GUI). In this environment,

you can use either a pointing device (touch screen, touchpad, pointing stick, or USB mouse) or the

keyboard to navigate and make menu and conguration selections. The UEFI BIOS also contains basic

system diagnostics.

Questions and answers

165

Questions and Answers:

Need help?

Do you have a question about the HP Elite x2 G8 and is the answer not in the manual?

HP Elite x2 G8 Specifications

General

Form factor	Convertible (Detachable)
Product type	Hybrid (2-in-1)
Product color	Silver
Country of origin	China
Market positioning	Premium
Original brand name	HP
HD type	3K2K
Color gamut	72 %
Display surface	Gloss
RGB color space	NTSC
Display diagonal	13 \
Anti-glare screen	Always gives an optimal view, even in direct sunlight.
Display brightness	450 cd/m²
Display resolution	3000 x 2000 pixels
Display diagonal (metric)	33 cm
Numeric keypad	No
Pointing device	Clickpad
Internal memory	16 GB
Memory clock speed	4266 MHz
Memory form factor	On-board
Internal memory type	LPDDR4x-SDRAM
HP segment	Business
HP speaker type	HP Dual Speakers
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	NVMe, PCI Express
Storage media	SSD
SSD memory type	TLC
Total storage capacity	512 GB
Number of SSDs installed	1
Repairability index	8.4
Battery weight	190 g
Battery capacity	47 Wh
Number of battery cells	2
Discrete graphics card model	Not available
On-board graphics card model	Intel Iris Xe Graphics
Front camera HD type	Full HD
Antenna type	2x2
Wi-Fi standards	Wi-Fi 6 (802.11ax)
Bluetooth version	5.0
WLAN controller model	Intel Wi-Fi 6 AX201
WLAN controller manufacturer	Intel
Charging port type	USB Type-C
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity	0
Processor cache	8 MB
Processor cores	4
Processor family	Intel® Core™ i5
Processor threads	8
Configurable TDP-up	28 W
Processor frequency	- GHz
Processor cache type	L3
Configurable TDP-down	12 W
Processor boost frequency	4.4 GHz
Configurable TDP-up frequency	2.6 GHz
Configurable TDP-down frequency	1.1 GHz
AC adapter power	65 W
Operating system installed	Windows 11 Pro
Package depth	483 mm
Package width	69 mm
Package height	305 mm