92 Maintenance
System information
The System page enables you to download logs, settings, system tools outputs, and other
information that customer support may find helpful in diagnosing problems.
To download system information, select Maintenance > System.
In the Show tech area, you can download a file that can be read in a text editor. The file
contains configuration settings, including those that have been customized by the user. The file
is named showtech.rtf by default.
In the Save system information area, you can download an encrypted binary file.
Although you cannot read this file, you can provide it to customer support to assist in
debugging efforts. This file contains additional configuration and device information. It is
named showdev.out by default.
When you select Download in either section, you are prompted to select a location to save
the file.
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