88 Getting Started Guide
Using the Onscreen Help and Support
Center
Information about your PC is in the onscreen Help and Support Center (select
models only). Here you can find links to driver updates, access to technical support
options, and information about commonly asked questions.
To open the Help and Support Center:
• Press the Help button (select models only) on your keyboard.
Or
• Click Start on the taskbar, and choose Help and Support.
Using Instant Support
When you need assistance to solve a PC-related problem, use HP Instant Support
(select models only). With HP Instant Support, you can run tests or submit a problem
for help over the Internet. When you submit a problem, you communicate over the
Internet with a Support analyst who works with you on solving the problem.
To start HP Instant Support:
1 Click Start on the taskbar.
2 Click Help and Support.
3 Click Connect to Customer Support.
4 Click Start a New Request.
5 Follow the onscreen instructions to run a test or submit a problem. (Your PC must
be connected to the Internet to submit a request.)
Using Updates from HP
Updates from HP (select models only) is an Internet-based service provided by HP to
bring you important information for your PC:
• Product notices
• System updates
• Tips
• Special offers for your PC
Messages arrive while you’re connected to the Internet and may display an alert or
a notice on your desktop. View messages as they arrive, or read them later.
Most Support updates delivered by Updates from HP messages are also available to
you through the Support Web site under the information for your PC model.
To Next Page
Loading...
Need help?
General