Chapter 3: System functions
100 Advisor Advanced ATSx500A(-IP) Installation and Programming Manual
6. If necessary, program reporting events that activate the camera. See “4.5
Cameras” on page 193 for details.
Diagnostics
If necessary, use the following menus for diagnostics:
• “1.2.1.3 RF RSSI test” on page 122
• “1.2.1.4 RF diagnostics” on page 122
• “1.2.1.5 Cam range test” on page 123
Troubleshooting
See also Chapter 7 “Troubleshooting” on page 295.
Camera busy message
Camera busy message may appear when a camera or a wireless expander does
not respond to a request because one of the following operations is currently in
progress:
• Erasing picture memory on the wireless expander
• Running RSSI test
• Running RF diagnostic test
• Running range test
• Setting camera mode (for example, unsetting the system
• Taking pictures according to other request
• Running walk test
• Learning in camera
• Updating current state (occurs for 2 to 3 s every 17 minutes)
Solution: repeat the request after a delay of a few seconds.
Camera error message
Camera error message appears due to one of the following states:
• Processing another request for longer than 20 s (for example, reporting
pictures for previous request for this camera)
• Communication failed
Solutions:
• Repeat the request in a few minutes
• Verify power supply
• Verify communication quality
See also “Diagnostics” above.
OH receiver line trouble when MMS sending
Advisor Advanced control panel provides an option to send pictures from PIR
cameras to an Osborne-Hoffman NetRec receiver, and MMS to users in parallel.
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