Lexmark CX310dn Service Manual

Actions Yes No
Step 5
For CX310 models replace the operator panel with UICC card.
For CX410 and CX510 models, replace the UICC card.
Does the error message still appear?
Replace the controller
board. See “Controller
board removal” on
page 239.
Problem solved.
Network service check
Note: Before starting this service check, print out the network setup page. This page is found under
Menu>Reports>Network Settings. Consult the network administrator to verify that the physical and wireless
network settings displayed on the network settings page for the device are properly configured. If a wireless
network is used, then verify that the printer is in range of the host computer or wireless access point, and there is no
electronic interference. Have the network administrator verify that the device is using the correct SSID, and wireless
security protocols. For more network troubleshooting information, consult the Lexmark Network Setup Guide.
Actions Yes No
Step 1
If the device is physically connected to the network, verify that the
ethernet cable is properly connected on both ends.
Is the cable properly connected?
Go to step 3. If the
network is wireless,
then go to step 3.
Go to step 2.
Step 2
Connect the ethernet cable.
Does this fix the problem.
Problem solved. Go to step 3.
Step 3
Check the printer’s online status under Printers and Faxes on the host
computer. Delete all print jobs in the print queue. Is the printer online and
in a Ready state.
Go to step 5. Go to step 4.
Step 4
Change the printer status to online.
Did this fix the issue?
Problem resolved. Go to step 5.
Step 5
Does the IP address displayed on the network settings page match the IP
address in the port of the drivers using the printer?
Go to step 10. Go to step 6.
Step 6
Does the LAN use DHCP?
Note: A printer should use a static IP address on a network.
Go to step 7. Go to step 9.
Step 7
Are the first two segments of the IP address 169.254
Go to step 8. Go to step 9.
7527
Diagnostic information
109

Lexmark CX310dn Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	11.5 s
Time to first page (color, normal)	12.5 s
Print speed (black, normal quality, A4/US Letter)	23 ppm
Duplex print speed (black, normal quality, A4/US Letter)	12 ppm
All-in-one functions	Copy, Print, Scan
Color all-in-one functions	copy, print, scan
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	60000 pages per month
Recommended duty cycle	500 - 5000 pages per month
Number of print cartridges	5
Page description languages	Microsoft XPS, PCL 5c, PCL 6, PDF 1.7, PostScript 3, PPDS
Copier resize	25 - 400 %
Copy speed (black, normal quality, A4)	23 cpm
Scanner type	Flatbed & ADF scanner
Maximum scan area	216 x 356 mm
Scan speed (color)	32 ppm
Optical scanning resolution	600 x 1200 DPI
Total input capacity	251 sheets
Total output capacity	150 sheets
Maximum input capacity	901 sheets
Total number of input trays	1
Maximum number of input trays	3
Auto document feeder (ADF) input capacity	50 sheets
Paper tray media types	Card stock, Labels, Plain paper, Transparencies
Paper tray media weight	60 - 176 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Product color	Black, Grey
Display diagonal	2.4 \
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Supported network protocols (IPv4)	TCP/IP IPv4, AppleTalk
Supported network protocols (IPv6)	TCP/IP IPv6, TCP, UDP
Internal memory	512 MB
Processor frequency	800 MHz
Maximum internal memory	2560 MB
Sound power level (standby)	16 dB
Sound pressure level (copying)	48 dB
Sound pressure level (printing)	47 dB
Sound pressure level (scanning)	49 dB
Sound pressure level (duplex printing)	50 dB
Power consumption (average operating)	- W
Package depth	594 mm
Package height	567 mm
Package weight	31430 g
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Linux operating systems supported	Fedora 14, Fedora 15, RedHat EL Linux 4.0 U5, RedHat EL Linux 4.0 U6, RedHat EL Linux 4.0 U7, RedHat EL Linux 5.0, RedHat EL Linux 5.1, RedHat EL Linux 5.2, RedHat EL Linux 5.3, SuSE Linux 10, SuSE Linux 10.2, SuSE Linux 10.3, SuSE Linux 11
Other operating systems supported	Novell NetWare 5.x, Novell NetWare 6.x, Novell Open Enterprise Server
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64

Weight and Dimensions

Depth	558 mm
Width	444 mm
Height	470 mm
Weight	27390 g