Lexmark CX310dn Service Manual

Toner meter cycle (TMC) card service check
Actions Yes No
Perform the Base Sensor Test:
a Enter Diagnostics menu.
Turn the printer on, press and hold 3 and 6, and release the buttons
with the installed memory and processor speed displays.
b Select Base Sensor Test, and press Select.
c Select the sensor you want to test, open the toner door, remove the
corresponding toner cartridge, and press Select .
d Note whether the operator panel shows a change in state.
Note: If the reflective disk is not showing on the cartridge, then rotate
the gear clockwise to expose the reflective surface.
For additional information about the Base Sensor Test, see “BASE SENSOR
TEST” on page 176.
Does the operator panel display a change of state?
Replace the toner
cartridge.
Replace the toner
meter cycle (TMC)
card. See “Toner meter
cycle (TMC) card
removal” on page
298.
Dead printer service check
A dead printer is one which, when powered on from a known good electrical outlet, displays no indication of power to
the printer by changes to the LCD, LED, or any movement of the fan or motors. If the printer appears dead but makes
a beeping sound, check the operator panel. See “Operator panel (displays all diamonds, no beeps, or five beeps)
service check” on page 124.
If a 650-sheet Duo Drawer is installed, then remove the option and check the base printer for correct operation. If the
base printer operates correctly, replace the 650-sheet Duo Drawer.
Warning—Potential Damage: Observe all necessary ESD precautions when removing and handling the controller
board or any installed option cards or assemblies.
CAUTION—SHOCK HAZARD: When you see this symbol, there is a danger from hazardous voltage in the area of
the product where you are working. Unplug the product before you begin, or use caution if the product must
receive power to perform the task.
Note: Remove any input paper-handling options from the printer.
Actions Yes No
Step 1
Check the AC power voltage.
Is the line voltage correct?
Go to step 2. Inform the customer.
Step 2
is the AC power cord damaged?
Replace the line cord. Go to step 3.
7527
Diagnostic information
115

Lexmark CX310dn Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	11.5 s
Time to first page (color, normal)	12.5 s
Print speed (black, normal quality, A4/US Letter)	23 ppm
Duplex print speed (black, normal quality, A4/US Letter)	12 ppm
All-in-one functions	Copy, Print, Scan
Color all-in-one functions	copy, print, scan
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	60000 pages per month
Recommended duty cycle	500 - 5000 pages per month
Number of print cartridges	5
Page description languages	Microsoft XPS, PCL 5c, PCL 6, PDF 1.7, PostScript 3, PPDS
Copier resize	25 - 400 %
Copy speed (black, normal quality, A4)	23 cpm
Scanner type	Flatbed & ADF scanner
Maximum scan area	216 x 356 mm
Scan speed (color)	32 ppm
Optical scanning resolution	600 x 1200 DPI
Total input capacity	251 sheets
Total output capacity	150 sheets
Maximum input capacity	901 sheets
Total number of input trays	1
Maximum number of input trays	3
Auto document feeder (ADF) input capacity	50 sheets
Paper tray media types	Card stock, Labels, Plain paper, Transparencies
Paper tray media weight	60 - 176 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Product color	Black, Grey
Display diagonal	2.4 \
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Supported network protocols (IPv4)	TCP/IP IPv4, AppleTalk
Supported network protocols (IPv6)	TCP/IP IPv6, TCP, UDP
Internal memory	512 MB
Processor frequency	800 MHz
Maximum internal memory	2560 MB
Sound power level (standby)	16 dB
Sound pressure level (copying)	48 dB
Sound pressure level (printing)	47 dB
Sound pressure level (scanning)	49 dB
Sound pressure level (duplex printing)	50 dB
Power consumption (average operating)	- W
Package depth	594 mm
Package height	567 mm
Package weight	31430 g
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Linux operating systems supported	Fedora 14, Fedora 15, RedHat EL Linux 4.0 U5, RedHat EL Linux 4.0 U6, RedHat EL Linux 4.0 U7, RedHat EL Linux 5.0, RedHat EL Linux 5.1, RedHat EL Linux 5.2, RedHat EL Linux 5.3, SuSE Linux 10, SuSE Linux 10.2, SuSE Linux 10.3, SuSE Linux 11
Other operating systems supported	Novell NetWare 5.x, Novell NetWare 6.x, Novell Open Enterprise Server
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64

Weight and Dimensions

Depth	558 mm
Width	444 mm
Height	470 mm
Weight	27390 g