Get Started 14
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you‟re swapping phones), you can activate on your computer online or directly
on your phone.
Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Tap Activate to override auto-activation and start the manual activation wizard.
• Follow the on-screen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the Power/Lock Button while the phone is being activated. Pressing the Power/Lock
Button cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Accessibility message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
Sprint account.
Note: During or after setup, you may see a Connections Optimizer notice. Read the notice and touch I
Agree to allow your phone to connect automatically to the best available data network, including Wi-Fi.
To turn Connections Optimizer off at any time, from home, tap > > Settings > More… >
Mobile networks > Connections optimizer and uncheck the box. See Connections Optimizer for details.
1. On the configuration screen, touch Next to get started.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the
option to skip it and continue to the next screen.
Select language - Select a desired language.
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