11. Appendix MX-FR Series Modular Matrix Frames – User's Manual 190
Further Information
Limited Warranty Statement
1. Lightware Visual Engineering LLC (Lightware) warrants to all trade and end user customers that any
Lightware product purchased will be free from manufacturing defects in both material and workmanship for
three (3) years from purchase unless stated otherwise below. The warranty period will begin on the latest
point of delivery from Lightware.
1.1. 25G and MODEX product series will be subject to a seven (7) year warranty period under the same terms
as outlined in this document.
product, Lightware will accept a return for full credit.
replacement and advanced replacement where available. Any replacements provided will be warranted for
1.4. Product failures from six (6) months to the end of the warranty period will either be repaired or replaced
at the discretion of Lightware. If Lightware chooses to replace the product then the replacement will be
2. The above-stated warranty and procedures will not apply to any product that has been:
agreed beforehand.
2.2. Used in any application other than that for which it was intended.
2.3. Subjected to any mechanical or electrical abuse or accidental damage.
3. All products to be returned to Lightware require a return material authorization number (RMA) prior to
shipment and this number must be clearly marked on the box. If an RMA number is not obtained or is not
clearly marked on the box, Lightware will refuse the shipment.
3.1. The customer will be responsible for in-bound and Lightware will be responsible for out-bound shipping
costs.
3.2. Newly repaired or replaced products will be warranted to the end of the originally purchased products
warranty period.
Rev. Release date Changes Editor
1.0 19-10-2012 Initial version Tamas Lehel
...
3.2 25-02-2020
chapter restructured, Remote power chapter
added, Hashtag keywords added, Document size
optimized.
4.0 31-05-2022
Document is restructured; general graphical
updates are applied
Tamas Forgacs
Contact Us
sales@lightware.com
+36 1 255 3800
support@lightware.com
+36 1 255 3810
Lightware Visual Engineering LLC.
Peterdy 15, Budapest H-1071, Hungary
www.lightware.com
©2022 Lightware Visual Engineering. All rights reserved. All trademarks mentioned are the property of
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