AS3000™ Service Manual 0070-10-0683 6 - 47
Periodic Maintenance Phone Numbers and How To Get Assistance
6.11 Phone Numbers and How To Get Assistance
A network of service representatives and factory-trained distributors is available. Prior to
requesting service, perform a complete operational check of the instrument to verify proper
control settings. If operational problems continue to exist, contact the Service Department at
(800) 288-2121, ext: 8116 for Technical Support or (201) 995-8000 for assistance in
determining the nearest field service location.
Please include the instrument model number, the serial number, and a description of the
problem with all requests for service.
Warranty questions should be directed to a local representative. A list of offices, along with
their phone numbers, is provided at the end of this manual.
Upon request, calibration instructions or other information will be provided to assist
the user’s appropriately qualified technical personnel in repairing those parts of the
AS3000 which are designated as repairable.
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