A-2 EMEA Warranty, Service and Technical Support European Radio Support Centre (ERSC)
A.2 European Radio Support Centre (ERSC)
The ERSC Customer Information Desk is available through the following service numbers:
Austria: 08 00 29 75 41 Italy: 80 08 77 387
Belgium: 08 00 72 471 Luxemburg: 08 00 23 27
Denmark: 80 88 58 80 Netherlands: 08 00 22 45 13
Finland: 08 00 11 49 910 Norway: 80 01 11 15
France: 08 00 90 30 90 Portugal: 08 00 84 95 70
Germany: 08 00 18 75 240 Spain: 90 09 84 902
Greece: 00 80 04 91 29 020 Sweden: 02 07 94 307
UK : 08 00 96 90 95 Switzerland: 08 00 55 30 82
Ireland: 18 00 55 50 21 Iceland: 80 08 147
Or dial the European Repair and Service Centre:
Tel: +49 30 6686 1555
Fax: +49 30 6686 1579
Email: ERSC@motorolasolutions.com
Please use these numbers for repair enquiries only.
A.3 Piece Parts
Some replacement parts, spare parts, and/or product information can be ordered directly.
If a complete Motorola part number is assigned to the part, it is available from Motorola Radio
Products and Solutions Organization (RPSO). If no part number is assigned, the part is not normally
available from Motorola. If the part number is appended with an asterisk, the part is serviceable by
Motorola Depot only. If a parts list is not included, this generally means that no user-serviceable
parts are available for that kit or assembly.
Orders for replacement parts, kits and assemblies should be placed directly on Motorola's local
distribution/dealer organisation or via Motorola Online at: http://www.motorola.com/emeaonline
* The Radio Products and Solutions Organization (RPSO) was formerly known as the Radio
Products Services Division (RPSD) and/or the Accessories and Aftermarket Division (AAD).