Get Started 15
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new phone number,
your phone is designed to activate automatically when you first switch it on. You will see a Hands
Free Activation screen at startup. When it’s finished, tap OK to continue. To confirm your
activation, make a phone call.
● If you received your phone in the mail and it is going to be activated on an existing number
(you’re swapping phones), go to www.sprint.com/activate and follow the instructions. When you
have finished, make a phone call to confirm your activation.
If your phone is still not activated, visit www.sprint.com/support for assistance. If you do not have access
to the internet, call Sprint Customer Service at 1–888–211–4727 from another phone.
Transfer Content to Your Lumia Phone
Learn how to transfer content to your Lumia phone.
Transfer Content to Your New Lumia Phone
There are nifty ways to transfer your photos, videos, and other important stuff from your old to your new
phone.
These instructions may not apply to all phone models and manufacturers.
You may need to install some apps on your phone or computer for the transfer. Depending on what you
need to install and how much content you are transferring, the transfer may take a while.
Some file formats may not be transferred. Some third-party converter apps may be available to convert
the files to a format that can be transferred.
For more info, go to www.microsoft.com/mobile/switch-easy.
Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily copy
your contacts, text messages, and pictures from your old phone. The app does not work with all phone
models.
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