1
1 Introduction
Why Program the Telephones ?
As your company grows and changes, the turnover in staff, new
business contacts, and other changes will make many demands
upon your communication system. Staff names and Speed Dial
numbers are just two examples of data that need to be accurately
recorded in the Norstar System if you are to use your telephones to
their full potential.
Administration programming, described in this Guide, puts you in
control of the many responsive Norstar features. Spend a few
minutes reviewing this Guide and you will find that the programming
procedures are both effective and easy to learn.
How to Use This Guide
The Guide contains nine chapters: an Introduction, Norstar
Orientation, Norstar Administration, Feature Operations, Display
Messages, Flow Charts, Job Aids, a Glossary of Terms, and an
Index.
Introduction and Orientation
These first two chapters introduce you to the Norstar system and all
of its components. They explain the different ways in which your
system may be set up, the three different Norstar telephones, and
the default settings of both the system and the telephones.
Administration
This chapter provides background information and instructions for
the eight headings of Administration programming:
1. System Speed Dial
2.
Names
3. Time and Date
4. Restrictions
5. Overrides
6. Permissions
7. Night Service
8. Passwords
System Coordinator Guide
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