Oki C711 User Manual

44205401TH Rev.1
153 /
Oki Data CONFIDENTIAL
7. Troubleshooting and repair procedure
7.5.2. (2) Abnormal operations of printer after the power is turned on
(2-1) Any operation does not start at all.
Check item Check work
Action to be taken
at NG
(2-1-1) Check the peripherals of the power supplies
Primary AC power
source that is
connected to the
printer.
Check the supplied voltage of the A
C power
source.
Supply the AC
power.
Voltage setting of
the lower voltage
power supply unit
(100V system/230V
system)
Measure the AC voltage supplied.
Check the power voltage setting of the
equipment in use.
(Check the shorting plug that is used for
selection of the voltage power supplies. [CN6])
Shorting plug is Used/Not used = 100V system/
230V system.
Set the low
voltage power
supply setting.
5V power and 24V
power that are
supplied to the CU/
PU board.
Check the power supply voltages at the POWER
connector
of the CU/PU board. The follow
voltage must appear respectively.
Pins-7, 8 and 9: 24V
Pin-1, 2 and 3: 5V
Pin-4, 5 and 6: 0VL
Pins-10, 11 and 12: 0VP
Replace the low
voltage power
supply.
(2-1-2) Check the system connection
Connection condition
of Operator Panel
Check contents of (1-1).
An
y operation of a printer will not start until the
Operator Panel is detected and is started of its
operation.
Follow the
contents of (1-1).
(2-2) Abnormal sound is heard.
Check item Check work
Action to be taken
at NG
(2-2-1) Check loss of synchronization of motor (Driver error)
Operating conditions
of the respective
motors
Check if operations of the respective motors are
normal or not by using the self-diagnostic mode.
Check if any load exists or not.
"Buzzer" sound when an error occurs.
Replace the
CU/PU board.
Condition of the
motor cable
Check for normal wiring conditions of the
respective motors.
Perform the visual check and measure resistance
at open circuit with VOM as follows.
Remove the motor cable at the board end.
Measure resistance between the respective pins
of the removed cable and FG with VOM.
Replace the
motor cable.
Re-connect the
cable for normal
conditions.
(2-2-2) Check loss of synchronization of motor (Abnormal load of the consumable item)
Oper
ating conditions
of the respective
motors
Chec
k if operations of the respective motors are
normal or not by using the self-diagnostic mode.
Check if any load exists or not.
"Buzzer" sound when an error occurs.
Replace the
corresponding
consumable
item.
If any attempt
of using new
part as a trial
is going to be
made, be sure to
use the System
Maintenance
Menu FUSE
KEEP MODE.

Oki C711 Specifications

General

Brand	Oki
Model	C711
Category	Printer
Language	English