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6. Troubleshooting
This section describes problems with print results.
Click the corresponding symptom and check the remedy.
• Check the following explanations, smartphone app and "FAQ" in the web site.
• If you cannot solve a problem with the following solutions, contact your dealer.
Image Quality Issues
Vertical White Lines Appear
Paper feeding direction
Printed Images are Fading Vertically
Paper feeding direction
Printed Images are Light White Spots and Lines Appear
Dew Condensation Appears on Printed Paper Vertical Lines Appear
Paper feeding direction
Horizontal Lines and Spots Appear Periodically
Paper feeding direction
White Area on Paper is Lightly Stained
The Periphery of Characters is Smudged The Entire Paper Area is Lightly Stained When Printing
on Envelopes or Coated Paper
Toner Comes Off When Printed Paper is Rubbed Uneven Gloss
Black or White Dots Appear Dirt is Printed
The Entire Page is Printed Black Nothing is Printed
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