Oki C824 User Manual

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6. Troubleshooting
Vertical Lines Appear
Cause Solution Reference
The toner is low. If "Toner Low" or "Toner Empty.
Replace with new Toner Cartridge."
appears, replace the toner cartridge.
Replacing the Toner Cartridge
The image drum is damaged. Replace the image drum.
Replacing the Image Drum
The paper guides are not properly set. Check the positions of the paper
guides on the paper tray.
Loading Paper
Horizontal Lines and Spots Appear Periodically
Cause Solution Reference
If lines or spots in a specific color
occur in approximately 94 mm (3.7 in)
intervals, the green tube of the image
drum is damaged or dirty.
Lightly wipe the image drum with a
soft tissue paper.
Replace the image drum if it is
damaged.
Replacing the Image Drum
If lines or spots in various colors occur
in approximately 94 mm (3.7 in)
intervals, the fuser unit is damaged or
dirty.
Replace the fuser unit.
Replacing the Fuser Unit
If the interval of lines or spots are
approximately 50 mm (2 inches),
some parts inside of the belt unit are
broken.
Replace the belt unit.
Replacing the Belt Unit
If the intervals of lines or spots are
approximately 40mm (1.6inches) or
58mm (2.3inches), the part in the
image drum is damaged.
Replace the image drum.
Replacing the Image Drum
If the intervals of lines or spots are
approximately 37 mm (1.5 inches),
there may be foreign objects in the
image drum.
Open and close the front cover, and
then print again.
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If the intervals of lines or spots are
approximately 31mm (1.2inches), the
resist roller is dirty.
Open the front cover, and wipe the
resist roller with a soft tissue paper.
Cleaning the Resist Roller
The image drum has been exposed to
light.
Place the image drum back into the
machine, and then do not use for a
few hours. If the problem persists,
replace the image drum.
Replacing the Image Drum
The paper feed path is dirty. Print a few test pages.
Test Printing from the Printer

Oki C824 Specifications

General

Brand	Oki
Model	C824
Category	Printer
Language	English