Oki C824 User Manual

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6. Troubleshooting
Error Messages
Please see the explanation of the message and handle the problem.
At "XXX", a different message is displayed depending on the printer status.
If [Please see HELP for details] is displayed on the bottom line of the display screen, press
the «HELP» button to display the error code and solution.
Message Error
code
Indicato
r
Cause/Solution
Detected an abnormality of
internal database.
The data must be deleted.
After pressing [Enter], the
data will be deleted, and
then reboot.
- - Database in the machine has been broken.
Press «ENTER» button.
PU Flash Error - Goes off Turn off the machine, and then back on.
If the same error occurs, contact your dealer.
Data Present - - Data remains unprinted.
To manually print, press «ON LINE» button.
To delete the data without printing, press «CANCEL» button.
Changing Language
Please wait
- Blinks Display language is being changed.
Wait for a while.
Language Change Failed
Error num: %CODE%
- Blinks Switching display languages failed.
Press the power button to turn off the machine, and then back
on.
XXX
%COLOR% Toner Low.
Search keyword: P10081
- Lights up The toner indicated on the screen is low. Have a new toner
cartridge ready.
And replace the old image drums with new ones after a
message for replacement of image drum appears.
XXX
%COLOR% Waste Toner
Full. Replace Toner.
Search keyword: P40028
- Lights up Waste toner is full. Replace with a new toner cartridge of the
indicated color.
The printer can be used for a while when the front cover is
opened and closed. However, replace with a new toner cartridge
quickly as the image drum might become damaged.
XXX
%COLOR% Toner Sensor
Error.
%COLOR% Non
Recommended Toner.
Search keyword: P40947
- Lights up An optimum toner cartridge is not installed.
Use a toner cartridge that matches your machine.
The print quality is not guaranteed.
XXX
Toner Sensor Error.
Search keyword: P40959
540, 541,
542, 543
Lights up Something is wrong with the toner sensor of the indicated color
or the image drum is not installed correctly.
Install the toner cartridge or image drum of the indicated color
correctly.
If the error occurred in Yellow (Y) or Magenta (M), make sure
that the blue knob on the belt unit is turned sideway.
If the same error occurs, contact your dealer.
540: Yellow, 541: Magenta (red), 542: Cyan (blue), 543: Black
XXX
Error Postscript
- - A postscript error has occurred.
The job has been dismissed.
XXX
PDL Error Occurred
- - PDL error has occurred.
To erase the message, press «ENTER» button.
XXX
%COLOR% Image Drum
Near Life.
Search keyword: P10076
- Lights up Prepare new image drums.
And replace the old image drums with new ones after a
message for replacement of image drum appears.
XXX
Fuser Unit Near Life.
Search keyword: P10979
- Lights up Prepare a new fuser unit.
And replace the old fuser unit with new ones after a message for
replacement of fuser unit appears.
XXX
Belt Unit Near Life.
Search keyword: P10978
- Lights up Prepare a new belt unit.
And replace the old belt unit with new ones after a message for
replacement of belt unit appears.
XXX
Non Recommended Fuser
Unit Detected.
Search keyword: P40439
- Lights up An optimum fuser unit is not installed.
Use a fuser unit that matches your machine.
The print quality is not guaranteed.
XXX
Change Fuser Unit.
Search keyword: P40971
- Lights up The fuser unit reaches its lifetime.
Replace the fuser unit with a new one.
XXX
Non Recommended Belt
Unit Detected.
Search keyword: P40444
- Lights up An optimum belt unit is not installed.
Use a belt unit that matches your machine.
The print quality is not guaranteed.
XXX
Change Belt Unit.
Search keyword: P40970
- Lights up The belt unit reaches its lifetime.
Replace the belt unit with a new one.
XXX
%COLOR% Toner Empty.
Search keyword: P40028
- Lights up The toner indicated on the screen is empty. Replace the empty
toner cartridge with a new one.
XXX
%COLOR% Toner Not
Installed.
Search keyword: P40902
- Lights up The toner cartridge of the indicated color is not installed
correctly.
Install the toner cartridge correctly.
Message Error
code
Indicato
r
Cause/Solution

Oki C824 Specifications

General

Brand	Oki
Model	C824
Category	Printer
Language	English