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6. Troubleshooting
White Patches Appear Color of the printed image is not what you expect
Vertical White Lines Appear
Cause Solution Reference
The LED head is dirty. Wipe the LED head with a soft tissue
paper.
Cleaning the LED Head
The toner is low. If "Toner Low" or "Toner Empty.
Replace with new Toner Cartridge."
appears, replace the toner cartridge.
Replacing the Toner Cartridge
The light-shielding film of the image
drum is dirty.
Wipe the light-shielding film with a soft
tissue paper.
Cleaning the Light-shielding Film
The image drum is not installed
properly.
Install the image drum properly.
Replacing the Image Drum
There may be foreign objects in the
image drum.
Replace the image drum.
Replacing the Image Drum