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6. Troubleshooting

The Entire Paper Area is Lightly Stained When Printing on

Envelopes or Coated Paper

Cause Solution Reference

The toner may stick to the whole area

of the envelope or coated paper.

This is not a malfunction.

Coated paper is not recommended.

Toner Comes Off When Printed Paper is Rubbed

Cause Solution Reference

The settings of the media type and

weight are incorrect.

Press the scroll button or ,

select [Menus] > [Tray Configuration]

> the paper tray you are using, and

then select the proper values for

[Media Weight]. Or, select a thicker

value for [Media Weight].

Loading Paper

Supported Paper

Recycled paper is used. Press the scroll button or ,

select [Menus] > [Tray Configuration]

> the paper tray you are using, and

then select a thicker value for [Media

Weight].

Loading Paper

Supported Paper

Oki C824 User Manual

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