Quantum LTO-9 HH SAS User Manual

Chapter 6: Troubleshooting
Procedure 2: Inspecting a Cartridge for Damage
82 Quantum LTO-9 HH SAS User’s Guide
Note: The IBM Tape Diagnostic Tool (ITDT) utility can be used to
either update drive firmware to the latest level or to
capture drive dumps from a drive which may be
experiencing problems.
Procedure 2: Inspecting a Cartridge for Damage
If the cartridge fails to load or unload properly, perform the following
steps:
1 Check that the leader pin is attached and properly seated by
opening the cartridge door and observing the pin's placement.
2 Inspect the cartridge case, the cartridge door, and the write-protect
switch for damage.
3 Inspect the rear of the cartridge (the part that you load first into the
tape load compartment) and ensure that there are no gaps in the
seam of the cartridge case. If there are gaps, the leader pin may be
dislodged.
4 Try loading or unloading another tape cartridge.
• If it fails, contact your service representative for additional
problem determination.
• If it is successful, discard the cartridge that originally failed.
Note: If a damaged or mishandled cartridge is the problem, see
Handling Cartridges on page 74 for proper instructions about
handling media. It is possible that your other cartridges may
also be damaged.

Quantum LTO-9 HH SAS Specifications

General

Brand	Quantum
Model	LTO-9 HH SAS
Category	Storage
Language	English