Service Call Conditions
D062/D063/D065/D066 3-72 SM Appendix
-001 BCU Serial number incorrect or BCU RAM incorrect.
-002 No Serial Number or NVRAM replaced (Power Cycle Machine).
-003 Controller Serial Number icorrect or wrong Controller PCB or defective
Controller.
995
-004 Serial number mismatch between BCU and Controller PCBs.
Application Selection Error GW
An application did not start after pressing the appropriate key on the
operation panel.
997 B
Software bug; change the firmware for the application that failed
A RAM or DIMM option required by the application is not installed or
not installed correctly.
Application start error
No applications start within 60 seconds after the power is turned on.
Loose connection of RAM-DIMM, ROM-DIMM
Defective controller
Software problem
998
CTL
D
1. Check the setting of SP5875-001. If the setting is set to "1 (OFF)",
change it to "0 (OFF)".
2. Check if the RAM-DIMM and ROM-DIMM are correctly connected.
3. Reinstall the controller system firmware.
4. Replace the controller.
3.1.4 ADDITIONAL SC CODES PRINTED IN SMC REPORT
These codes are also used in the SMC report. Codes that have the same number in this
series are identified by an additional 4-digit hexadecimal number.
820 0001
TLB conversion (store) exception
error
820 0002
TLB miss (load) exception error
820 0003
TLB miss (store) exception error
820 0004
Read address exception error
820 0005 Write address exception error
Unexpected error in CPU
device:
Controller board defective
Boot monitor or
self-diagnostic program
corrupted
⇒
Rev. 10/01/2009
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