Ricoh P C301W Field Service Manual

5.System Maintenance
190
Capturing the Debug Logs
Overview
You can use the Web Image Monitor to get debug logs.
Retrieving the Debug Logs
A PC is necessary to acquire the debug log.
1. Enter the following URL in the browser:
http://<ip address>/Primax-debug-info.asp?en-us
2. After going to the "Webpage Debug Page", select the following items one at a time.
• Get Debug Message
• Get Event Log
• Get Error Log
Multiple items cannot be selected at the same time on the Debug Item List.
Regarding the "Debug Message", old log data is overwritten by new log data because of the buffer
size limitation. Therefore, please conduct "Get Debug Message" immediately after a problem
occurs.
3. Select the debug item, press OK, and the .bin file will be downloaded.
If the output speed for the log data is slower than the generated speed for the log data, some logs
might be lost.
Debug Item List:
Item name
Description
Get Memory
When this item is selected, Start Address, Size, and the unit (bytes, Kb, or Mb)
can also be selected. Start Address and Size should be smaller than the total
engine memory size.
Get Flash
When this item is selected, Offset, Size, and the unit (bytes, Kb, or Mb) can also

Ricoh P C301W Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Internal memory	256 MB
Built-in processor	-
Sound pressure level (printing)	- dB
Cables included	AC
Included cartridge capacity (black)	1000 pages
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Duplex media weight	60 - 90 g/m²
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Auto document feeder (ADF) input capacity	1 sheets
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (printing)	1300 W
Energy Star Typical Electricity Consumption (TEC)	0.3 kWh/week
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	65000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PostScript 3
Product color	Black, White
Market positioning	Home & office
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm
Weight	25000 g