Ricoh P C301W Field Service Manual

6.Troubleshooting
243
Other Information
Spurious Noise
Problem
Cause
Details
Solution
A spurious
squeaking noise is
heard at 0.3 sec.
intervals
A blockage in the AIO
waste toner path is
causing the toner coil to
make noise.
Can occur at the beginning
of machine use.
Remove and
reinstall the AIO.
If this does not
solve the
problem, replace
the AIO.
Machine emits a
squeak when it
stops.
As time goes on, it
turns into a long
noise.
The blade is abrading the
surface of the OPC.
• This can occur when
ambient temperature
and humidity are high.
• When the machine is
operated at half-speed
in the HQ image mode.
• After the OPC
temperature has gone
high after a long print
job.
• The problem presents
over time.
Increase the
interval between
print jobs.
Spurious high-
pitched screeching
occurs.
The development blade is
abrading the surface of the
development roller.
Can occur at the beginning
of machine use or over time.
Replace the AIO.
How to Confirm Information on the Toner ID Chip
Follow the procedure below to confirm appropriate toner consumption. You can confirm K toner rate of
consumption, print rate, print condition (main printing P/J) and other information.
Confirm Procedure
1. Print a Maintenance Report. (Printing Reports)
• The machine calculates the usage information of the installed AIO and writes it onto the
AIO ID chip, so the output time will be slower than normal printing (it takes about 30 sec.
to output).
• The calculation is done for data before the Maintenance Report was printed, not including
the information for the printing of the report.
2. The parameters for each color are printed at the bottom of the Maintenance Report output.

Ricoh P C301W Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Internal memory	256 MB
Built-in processor	-
Sound pressure level (printing)	- dB
Cables included	AC
Included cartridge capacity (black)	1000 pages
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Duplex media weight	60 - 90 g/m²
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Auto document feeder (ADF) input capacity	1 sheets
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (printing)	1300 W
Energy Star Typical Electricity Consumption (TEC)	0.3 kWh/week
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	65000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PostScript 3
Product color	Black, White
Market positioning	Home & office
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm
Weight	25000 g