Ricoh P C301W Field Service Manual

6.Troubleshooting
193
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
The product identification code in the machine serial number (11 digits) does not
match.
1. Turn the power OFF then ON.
2. Check the serial number.
SC 2xx (Image Writing)
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC202-
00
D
Polygon mirror motor: ON timeout error
After the polygon mirror motor turned on, or within the specified time (sec.) after
the rpm’s changed, the motor did not turn normally.
• Polygon mirror motor or polygon motor driver defective
• The interface harness to the polygon motor driver damaged or not connected
correctly
• EGB (PCB1) defective
• PSU (PCB4) defective (polygon power supply, fuse defective)
• AC power supply voltage error
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again,
do the following steps. Check if the SC reoccurs by cycling the power after each
step.
1. Check the connection between the laser unit and the EGB (PCB1).
2. Check the PSU 24V output voltage.
3. Replace the laser unit.
4. Replace the EGB (PCB1).
5. Replace the PSU (PCB4).
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC203-
00
D
Polygon mirror motor: OFF timeout error
The polygon motor fails to stop within the specified time after receiving the signal
to stop.
• Polygon mirror motor or polygon motor driver defective
• The interface harness to the polygon motor driver damaged or not connected
correctly
• EGB (PCB1) defective
• PSU (PCB4) defective (polygon power supply, fuse defective)
• AC power supply voltage error

Ricoh P C301W Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Internal memory	256 MB
Built-in processor	-
Sound pressure level (printing)	- dB
Cables included	AC
Included cartridge capacity (black)	1000 pages
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Duplex media weight	60 - 90 g/m²
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Auto document feeder (ADF) input capacity	1 sheets
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (printing)	1300 W
Energy Star Typical Electricity Consumption (TEC)	0.3 kWh/week
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	65000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PostScript 3
Product color	Black, White
Market positioning	Home & office
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm
Weight	25000 g