Ricoh P C301W Field Service Manual

6.Troubleshooting
228
Paper Delivery Problems
Image Has Shifted Out of Position
Problem
Cause
Details
Solution
Double colors
(colors out of
position) in text or
heavy coverage
areas
Poor positioning caused by
the change in temperature
during printing.
Can occur at the
beginning of
machine use or
over time.
Can occur during
a long print job.
To correct out of position
colors:
Printer model: Menu
key > System settings >
Color Den/Reg
MF model: Settings icon
> System settings >
Color Registration
Image slipped out of
position at the
leading edge of the
paper
Paper tray was set without
pushing down the bottom
plate of the tray, causing the
leading edge to slip.
Can occur at the
beginning of
machine use or
over time.
• Check installation of
the paper tray.
• Adjust paper
registration in the
SP mode.
Poor Paper Transport
Problem
Cause
Details
Solution
Tears occur in
the center of
paper leading
edges
Paper tray was set
without pushing
down the bottom
plate of the tray,
causing the leading
edge to slip.
Can occur after
adding fresh paper to
paper tray.
Can occur at the
beginning of machine
use or over time.
Check installation of the paper tray.
Both corners
of leading
edge become
dog eared
Dog-earing can be
caused by both
corners of the
leading edge getting
caught in the paper
transport path.
If the paper is thick
and has been left
unwrapped for a long
time, or it is recycled
paper, replace with
normal paper.
• Confirm that paper is set
correctly in the tray. (Problems
can occur with leading/trailing
edges, front/back sides of
paper in the paper feed path
with paper from different lots.)
• Make sure that paper is stored
correctly in its vinyl packs until
ready for use.
Paper double
feeds
Paper in the feed tray
can easily stick
together.
Leading edges of the
paper are burred.
Fan the paper stack before loading
it in the tray (this gets air between
the sheets of paper).

Ricoh P C301W Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Internal memory	256 MB
Built-in processor	-
Sound pressure level (printing)	- dB
Cables included	AC
Included cartridge capacity (black)	1000 pages
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Duplex media weight	60 - 90 g/m²
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Auto document feeder (ADF) input capacity	1 sheets
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (printing)	1300 W
Energy Star Typical Electricity Consumption (TEC)	0.3 kWh/week
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	65000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PostScript 3
Product color	Black, White
Market positioning	Home & office
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm
Weight	25000 g