Ricoh SP 3710SF User Manual

Printer Problems
This section describes printing problems and possible solutions.
When You Cannot Print Properly
Problem Solution
An error occurs. If an error occurs when printing, change the computer or
printer driver settings.
• Check the printer icon name does not exceed 32
alphanumeric characters. If it does, shorten it.
• Check whether other applications are operating.
Close any other applications, as they may be interfering
with printing. If the problem is not resolved, close
unneeded processes too.
• Check that the latest printer driver is being used.
A print job is canceled. • When Using the Touch Panel Model
If [I/O Timeout] under [System Settings] is set to 15
seconds, increase the time period. A print job may be
canceled if printing is frequently interrupted by data from
other ports, or if printing data is large and takes time for
processing. For details, see page 256 "System Settings
(When Using the Touch Panel Model)".
• When Using the Four-line LCD Panel Model
If [I/O Timeout] under [System Settings] is set to 15
seconds, increase the time period. A print job may be
canceled if printing is frequently interrupted by data from
other ports, or if printing data is large and takes time for
processing. For details, see page 294 "System Settings
(When Using the Four-line LCD Panel Model)".
Printer Problems
423

Ricoh SP 3710SF Specifications

General

Included cartridge capacity (black)	7000 pages
Sustainability certificates	ENERGY STAR
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (ready)	120 W
Power consumption (PowerSave)	0.87 W
Power consumption (average operating)	1025 W
Paper tray media types	-
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-purpose tray media types	Envelopes, Legal
Maximum ISO A-series paper size	A4
Total input capacity	250 sheets
Total output capacity	50 sheets
Maximum input capacity	300 sheets
Auto document feeder (ADF)	Yes
Auto document feeder (ADF) input capacity	35 sheets
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Fax coding methods	MH, MMR (Fax coding method), MR
Fax resolution (black)	300 x 200 DPI
Scan to	E-mail, FTP, TWAIN, USB
Scan drivers	TWAIN, WIA
Scanner type	ADF scanner
Scan speed (black)	4.5 ppm
Scan speed (color)	13 ppm
Optical scanning resolution	19200 x 19200 DPI
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Copy speed (black, normal quality, A4)	32 cpm
Maximum duty cycle	35000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Print technology	Inkjet
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Control type	Touch
Product color	Gray
Display diagonal	4.3 \
Market positioning	Home & office
Mac operating systems supported	Mac OS X 10.10 Yosemite
Linux operating systems supported	Ubuntu 16.04, Ubuntu 16.10, openSUSE 13.1, openSUSE 13.2
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Vista
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Supported network protocols (IPv4)	TCP/IP
USB 2.0 ports quantity	2
Internal memory	256 MB
Processor frequency	400 MHz
Card reader integrated	No

Weight and Dimensions

Depth	392 mm
Width	405 mm
Height	420 mm
Weight	18000 g