14
Problem Solving
SMB
This section describes the troubleshooting, notes and restrictions when using SMB.
Troubleshooting
The possible causes, check points, and remedies for problems when using SMB are as
follows:
When you cannot communicate with the printer
RemedyCheck pointCause
Configure the machine and
each computer to use the
same SMB operational pro-
tocol.
From Windows Start, Search and
while searching for other computers,
Windows cannot find Network Com-
puter or the copier/printer.
The computer and the ma-
chine are using different
protocols.
When the machine and the
computers are on different
networks, consult your net-
work administrator.
From Windows Start, Search and
while searching for other computers,
Windows cannot find Network Com-
puter or the copier/printer.
The machine and the com-
puters belong to different
networks (subnets).
Use the CentreWare Inter-
net Services to change the
host name to a unique
name, or initialize the ma-
chine settings to the default
settings.
Print out the Printer Settings List to
confirm if “Duplicate Host Name” is
printed in the SMB status informa-
tion.
The host name for the ma-
chine is already in use.
14-1Xerox
®
D95/D110/D125/D136 Copier/Printer
System Administration Guide
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