Xerox VersaLink B625 User Manual

Print, Copy, and Scan Problems
IDENTIFYING PRINT, COPY, AND SCAN PROBLEMS
Problems with the output quality of your printer can be a print-related, copy-related, or scan-related problem. A
quick test can help you to identify where a problem exists.
To identify if a problem is print-related or scan-related, do the following:
1. Print the Getting Started guide:
a. At the printer control panel, press the HHoommee button.
b. Touch DDeevviiccee, then touch IInnffoorrmmaattiioonn PPaaggeess.
c. Touch GGeettttiinngg SSttaarrtteedd, then touch PPrriinntt.
d. To return to the Home screen, press the HHoommee button.
2. Check the quality of the printed output.
3. If the print quality appears poor, the problem is print-related. For possible solutions, refer to Print-Quality
Problems and Solutions.
Note: Ensure that the packaging materials are removed from the toner cartridge.
4. If the print quality meets your requirements, the problem is likely to be scanner-related.
a. Copy the Getting Started guide that you have printed.
b. Check the quality of the copy output.
c. For any symptom of poor scan quality, refer to Copy and Scan Problems.
PRINT-QUALITY PROBLEMS
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems, use the
information in this section to troubleshoot the problem. For more information, go to www.xerox.com/office/
VLB625support.
WWaarrnniinngg:: The Xerox Warranty or Service Agreement does not cover damage caused by using
unsupported paper or specialty media. For more information, contact your local Xerox representative.
Note: To ensure consistent print quality, the toner cartridges for many devices are designed to cease
functioning at a predetermined point.
Controlling Print Quality
Various factors can affect the quality of the output of your printer. For consistent and optimum print quality, use
paper designed for your printer, and set the paper type correctly. Follow the guidelines in this section to maintain
optimum print quality from your printer.
Temperature and humidity affect the quality of the printed output. For details, refer to Environmental
Specifications.
Xerox
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VersaLink
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B625 Multifunction Printer User Guide 273
Troubleshooting

Xerox VersaLink B625 Specifications

General

N-up printing	2, 4, 6, 8, 9, 16
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Warm-up time (from sleep mode)	2.9 s
Time to first page (black, normal)	4.1 s
Print speed (black, normal quality, A4/US Letter)	65 ppm
Storage media	eMMC
Internal memory	4096 MB
Processor cores	4
Internal storage capacity	32 GB
Sound power level (standby)	32 dB
Sound power level (printing)	72 dB
Sound pressure level (standby)	14 dB
Sound pressure level (printing)	56 dB
Custom media width	98.4 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	191 - 356 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Labels, Letterhead, Lightweight paper, Plain paper, Pre-Printed, Recycled paper
Paper tray media weight	60 - 176 g/m²
ISO A-series sizes (A0...A9)	A4, A4+, A5
Maximum ISO A-series paper size	A4
Auto Document Feeder (ADF) media weight	52 - 120 g/m²
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	256-bit AES, 802.1x RADIUS, FIPS 140-3, HTTPS, IPSec
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Mopria Print Service, Xerox PrintBack
Supported network protocols (IPv4)	TCP/IP: HTTP/HTTPS, Internet Printing Protocol, LPR/LPD, Raw Socket Printing/Port 9100, IPv4/IPv6, WSD
Supported network protocols (IPv6)	IPv6
Printing colors	Black
Duplex functions	Copy, Fax, Print, Scan
Maximum duty cycle	300000 pages per month
Number of print cartridges	1
Page description languages	PCL 5c, PCL 6, PDF, PostScript 3
Scan to	E-mail, E-mail Server, File, Network folder, OCR, PC, USB
Scan drivers	TWAIN, WIA
Scanner type	ADF scanner
Maximum scan area	215.9 x 355.6 mm
Output color depth	24 bit
Scan speed (black)	75 ppm
Output grayscale depth	8 bit
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Optical scanning resolution	600 x 600 DPI
Total input capacity	650 sheets
Total output capacity	550 sheets
Maximum input capacity	3850 sheets
Total number of input trays	2
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	200 sheets
Current rating	5.3 A
Browser supported	Brave Browser, Chrome, Microsoft Edge, Mozilla Firefox, Opera, Safari
Maximum scan area (ADF)	216 x 355 mm
Minimum scan area (ADF)	76 x 127 mm
Copier resize	25 - 400 %
Maximum number of copies	9999 copies
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Package depth	650 mm
Package width	550 mm
Package height	565 mm
Package weight	28900 g
Control type	Touch
Product color	Black, Grey
Display diagonal	7 \
Market positioning	Business
USB connector	USB Type-A / USB Type-B
Optional connectivity	Bluetooth, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
AC input voltage	220 - 240 V
AC input frequency	50/60 Hz
Power consumption (max)	796 W
Power consumption (off)	1.7 W
Power consumption (standby)	31 W
Faxing	Color faxing
Fax resolution (color)	400 x 400 DPI
Included cartridge capacity (black)	10000 pages
Mac operating systems supported	Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 11, Windows 8, Windows 8.1

Weight and Dimensions

Depth	578.4 mm
Width	558.8 mm
Height	739.1 mm