Troubleshooting
200 Xerox
®
VersaLink
®
B7025/B7030/B7035 Multifunction Printer
User Guide
General Troubleshooting
This section includes:
• Printer Does Not Power On ........................................................................................................................................ 200
• P
rinter Resets or Powers Off Frequently ................................................................................................................ 201
• P
rinter Does Not Print .................................................................................................................................................. 201
• P
rinting Takes Too Long .............................................................................................................................................. 202
• D
ocument Prints From Wrong Tray ........................................................................................................................ 203
• A
utomatic 2-Sided Printing Problems .................................................................................................................... 203
• Printer is Making Unusual Noises ............................................................................................................................ 203
• P
aper Tray Does Not Close ........................................................................................................................................ 203
• Condensation has Formed Inside the Printer ..................................................................................................... 203
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Printer Does Not Power On
Probable Causes Solutions
The power switch is not switched on.
• Open the front door, then and check that the power
switch is in the On position.
• At the printer control panel, press the Power/Wake
button. For details, refer to Powering On and Off the
Printer on page 28.
The power cord is not plugged into the outlet
correctly.
Power off the printer, then plug the power cord into the outlet
securely. Use the bracket provided with the printer to secure
the power cord in place.
The power cord is not secured in place
correctly.
• Use the bracket provided with the printer to secure the
power cord in place.
Something is wrong with the outlet
connected to the printer.
• Plug another electrical appliance into the outlet and check
if it operates properly.
• Try a different outlet.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
Use a power source with the specifications listed in the
Electrical Specifications on page 250.
C
AUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
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