Troubleshooting
Xerox
®
VersaLink
®
B7025/B7030/B7035 Multifunction Printer 201
User Guide
Printer Resets or Powers Off Frequently
Probable Causes Solutions
The power cord is not plugged into the outlet
correctly.
Power off the printer, confirm that the power cord is plugged
in correctly to the printer and the outlet, then power on the
printer.
The power cord is not secured in place
correctly.
Use the bracket provided with the printer to secure the power
cord in place.
Power off the printer, then power on again. Print the Error
History Report. For details, refer to Printing the Error History
Report on page
237. If the error persists, contact your Xerox
representative.
The printer is connected to an uninterruptible
power supply.
Power off the printer, then connect the power cord to a
suitable outlet.
The printer is connected to a power strip
shared with other high-power devices.
Plug the printer directly into the outlet or into a power strip
that is not shared with other devices.
Printer Does Not Print
Probable Causes Solutions
The printer is in Power Saver mode.
On the control panel, press the Power/Wake button.
The printer has an error.
If the Status LED is blinking amber, follow the instructions on
the control panel to clear the error. If the error persists,
contact your Xerox representative.
The printer is out of paper. Load paper into the tray.
A toner cartridge is empty. Replace the empty toner cartridge.
The drum cartridge has reached end of life. Replace the drum cartridge.
No control panel indicators are lit.
Power off the printer, confirm that the power cord is plugged
in correctly to the printer and the outlet, then power on the
printer. If the error persists, contact your Xerox representative.
The printer is busy.
• If the Status LED is flashing blue, a previous print job
could be the problem.
a. At your computer, use the printer properties to delet
e
a
ll print jobs in the print queue.
b. At the control panel, touch Jobs, then delete all
pending print jobs.
• Load the paper in the tray.
• If the Status LED does not flash once after you send a
print job, check the connection between the printer and
the computer. Power off the printer, then turn it on again.
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