Troubleshooting
232 Xerox
®
VersaLink
®
B7025/B7030/B7035 Multifunction Printer
User Guide
Symptom Solutions
The output print is wrinkled or
stained.
• Verify that the paper is the correct size, type, and weight for the
pr
inter and that it is loaded properly. If not, change the paper.
• Try a new ream of paper.
• Change the Paper Type settings in the print driver. In the print driver,
on the Printing Options tab, select Paper, then change the Other Type
setting.
Envelopes are wrinkled or creased
when printed.
Check if the crease is within 30 mm (1.2 in.) of the four edges of the
envelope.
• If yes, it is printing as expected. Your printer is not faulty.
• If not, take the following actions:
Ensure that envelopes are loaded properly in the bypass tray. For
details, see Loading Envelopes in the Bypass Tray on page 164.
Follow the guidelines for printing on envelopes. For details, see
Guidelines for Printing Envelopes on page 163.
If the problem persists, use a different size envelope.
The top margin is incorrect.
• Ensure that the paper is loaded properly.
• Ensure that the margins are set correctly in the application you ar
e
u
sing.
• Adjust the paper registration. For details, refer to Adjusting Paper
Registration on page 193.
The printed surface of the paper is
bumpy.
1. Print a solid image over the entire surface of one sheet of paper.
2. Load the printed sheet into the tray with the printed side face down.
3. Print five blank pages to remove debris from the fuser rollers.
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