Confidential
2.1.2 Printer part ....................................................................................................2-4
2.2 Document Feeding Path/Recording Paper Feeding Path .....................................2-5
2.2.1 Document Feeding Path ...............................................................................2-5
2.2.2 Recording Paper Feeding Path.....................................................................2-5
2.3 Parts Names and Functions ..................................................................................2-6
2.4 Block Diagram.......................................................................................................2-8
2.5 Components..........................................................................................................2-9
3 ERROR INDICATION...................................................................................................2-10
3.1 Error Code...........................................................................................................2-10
3.2 Error Messages ..................................................................................................2-17
3.3 Communications Error ........................................................................................2-20
4 TROUBLESHOOTING .................................................................................................2-24
4.1 Error Cause and Solutions ..................................................................................2-24
4.2 Recording Paper Feeding Problems ...................................................................2-53
4.2.1 Paper is not fed from paper tray #1/#2........................................................2-53
4.2.2 Paper is not fed from manual feed slot .......................................................2-54
4.2.3 Paper is not fed from MP tray .....................................................................2-55
4.2.4 Two or more sheets of paper are fed from the paper tray...........................2-56
4.2.5 Two or more sheets of paper are fed from the MP tray. .............................2-56
4.2.6 Paper feeding at an angle...........................................................................2-57
4.2.7 Recording paper jam...................................................................................2-57
4.2.8 Prints only single side of the paper when duplex-printing...........................2-61
4.2.9 “No Paper Fed” is displayed........................................................................2-61
4.3 Print-image Problems..........................................................................................2-62
4.3.1 Defective images.........................................................................................2-62
4.3.2 Print-image problems..................................................................................2-63
4.4 Software-related Problems..................................................................................2-73
4.4.1 Cannot print data.........................................................................................2-73
4.5 Network Problems...............................................................................................2-73
4.5.1 Cannot make a print through network connection.......................................2-73
4.6 Control Panel Problems.......................................................................................2-74
4.6.1 No display on LCD/Incorrect display on LCD..............................................2-74
4.6.2 No display on LED ......................................................................................2-74
4.6.3 The control panel does not work.................................................................2-74
4.6.4 Touch panel inoperative..............................................................................2-75
4.7 Document Feeding Problems..............................................................................2-76
4.7.1 Document can not be fed............................................................................2-76
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