Programming Manual
xv
The Index provides a listing of the locations of various subjects within this
manual.
Customer Service
If you encounter problems during the installation or operation of this
product, or cannot find the information you need, please contact your
dealer, or CSI Wireless Customer Service. The contact numbers and e-mail
address for CSI Wireless Customer Service are:
Telephone number: +1-403-259-3311
Fax number: +1-403-259-8866
E-mail address: techsupport@csi-wireless.com
Technical Support is available from 8:00 AM to 5:00 PM Mountain Time,
Monday to Friday.
To expedite the support process, please have the product model and serial
number available when contacting CSI Wireless Customer Service.
In the event that your equipment requires service, we recommend that you
contact your dealer directly. However, if this is not possible, you must
contact CSI Wireless Customer Service to obtain a Return Merchandise
Authorization (RMA) number before returning any product to CSI Wireless.
If you are returning a product for repair, you must also provide a fault
description before CSI Wireless will issue an RMA number.
When providing the RMA number, CSI Wireless will provide you with
shipping instructions to assist you in returning the equipment.
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