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All in One Printer
3335dn
Dell 3335dn User Manual
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251 paper jam
A sheet of paper failed to feed from the multipurpose feeder. If it is visible, gently pull the jammed sheet out.
If the sheet is not visible, complete the following steps:
1
Open the front door, and then remove the photoconductor kit and toner cartridge.
2
Lift the flap at the front of the printer, and then remove any jams.
3
Reinsert the photoconductor kit and toner cartridge.
4
Close the front door.
5
Touch
Continue
.
Clearing jams
249
248
250
Table of Contents
Default Chapter
2
Table of Contents
2
Safety Information
15
Learning about the Printer
17
Thank You for Choosing this Printer
17
Finding Information about the Printer
17
Printer Configurations
18
Basic Model
19
Selecting a Location for the Printer
20
Basic Functions of the Scanner
21
Understanding the ADF and Scanner Glass
22
Understanding the Printer Control Panel
23
Understanding the Home Screen
24
Using the Touch-Screen Buttons
25
Sample Touch Screen
26
Other Touch-Screen Buttons
27
Additional Printer Setup
29
Installing Internal Options
29
Available Internal Options
29
Accessing the System Board to Install Internal Options
30
Installing a Memory Card
32
Installing a Flash Memory or Firmware Card
34
Installing an Internal Solutions Port
36
Installing a Printer Hard Disk
43
Installing a Fax Card
47
Installing Hardware Options
50
Installing a 550-Sheet Drawer
50
Attaching Cables
51
Verifying Printer Setup
52
Printing a Menu Settings Page
52
Printing a Network Setup Page
53
Setting up the Printer Software
53
Installing Printer Software
53
Updating Available Options in the Printer Driver
54
Setting up Wireless Printing
55
Follow These Steps to Set up Your Printer
55
Information You will Need to Set up the Printer on a Wireless Network
55
Installing the Printer on a Wireless Network (Windows)
56
Installing the Printer on a Wireless Network (Macintosh)
59
Configure the Printer for Wireless Access
61
Configure Your Computer to Use the Printer Wirelessly
61
Installing the Printer on a Wired Network
62
For Macintosh Users
63
Changing Port Settings after Installing a New Network Internal Solutions Port
65
Setting up Serial Printing
67
Minimizing Your Printer's Environmental Impact
69
Saving Paper and Toner
69
Using Recycled Paper and Other Office Papers
69
Conserving Supplies
69
Saving Energy
70
Using Eco-Mode
70
Adjusting Power Saver
71
Adjusting the Brightness of the Display
72
Setting the Standard Exit bin Light
72
Reducing Printer Noise
73
Loading Paper and Specialty Media
75
Setting the Paper Size and Paper Type
75
Configuring Universal Paper Settings
75
Avoiding Jams
76
Loading Trays
76
Using the Multipurpose Feeder
80
Loading the Multipurpose Feeder
82
Linking and Unlinking Trays
85
Linking Trays
85
Unlinking Trays
85
Assigning a Custom Paper Type Name
86
Changing a Custom Type <X> Name
86
Paper and Specialty Media Guidelines
87
Paper Guidelines
87
Paper Characteristics
87
Unacceptable Paper
88
Selecting Paper
88
Selecting Preprinted Forms and Letterhead
88
Storing Paper
89
Supported Paper Sizes, Types, and Weights
89
Paper Sizes Supported by the Printer
89
Paper Types and Weights Supported by the Printer
91
Paper Capacities
91
Multipurpose Feeder
92
Software Overview
93
Status Monitor Center
93
Driver Profiler
93
Dell Printer Alert Utility
93
Printing
95
Printing a Document
95
Printing on both Sides of the Paper (Duplexing)
95
Printing on Specialty Media
96
Tips on Using Letterhead
96
Tips on Using Transparencies
96
Tips on Using Envelopes
96
Tips on Using Labels
97
Tips on Using Card Stock
97
Printing Confidential and Other Held Jobs
98
Holding Jobs in the Printer
98
Printing Confidential and Other Held Jobs from Windows
98
Printing Confidential and Other Held Jobs from a Macintosh Computer
99
Printing from a Flash Drive
100
Printing Information Pages
101
Printing a Font Sample List
101
Printing a Directory List
101
Printing the Print Quality Test Pages
101
Canceling a Print Job
102
Canceling a Print Job from the Printer Control Panel
102
Canceling a Print Job from the Computer
102
Copying
104
Making Copies
104
Making a Quick Copy
104
Copying Using the ADF
104
Copying Using the Scanner Glass
105
Copying Photos
105
Copying on Specialty Media
105
Making Transparencies
105
Copying to Letterhead
106
Customizing Copy Settings
106
Copying from One Size to Another
106
Making Copies Using Paper from a Selected Tray
107
Copying on both Sides of the Paper (Duplexing)
107
Copying a Document that Contains Mixed Paper Sizes
107
Reducing or Enlarging Copies
108
Adjusting Copy Quality
109
Collating Copies
109
Placing Separator Sheets between Copies
110
Copying Multiple Pages Onto a Single Sheet
110
Creating a Custom Job (Job Build)
111
Pausing the Current Print Job to Make Copies
111
Placing Information on Copies
112
Placing the Date and Time at the Top of each Page
112
Placing an Overlay Message on each Page
112
Canceling a Copy Job
113
Canceling a Copy Job While the Document Is in the ADF
113
Canceling a Copy Job While Copying Pages Using the Scanner Glass
113
Canceling a Copy Job While the Pages Are Being Printed
113
Understanding the Copy Screens and Options
113
Copy from
113
Copy to
113
Scale
114
Darkness
114
Content
114
Sides (Duplex)
114
Collate
114
Options
114
Margin Shift
115
Edge Erase
115
Improving Copy Quality
116
E-Mailing
117
Getting Ready to E-Mail
117
Enabling the E-Mail Function
117
Setting up the E-Mail Function
118
Configuring the E-Mail Settings
118
Creating an E-Mail Shortcut
118
Creating an E-Mail Shortcut Using the Embedded Web Server
118
Creating an E-Mail Shortcut Using the Touch Screen
119
E-Mailing a Document
119
Sending an E-Mail Using the Touch Screen
119
Sending an E-Mail Using a Shortcut Number
119
Sending an E-Mail Using the Address Book
120
Customizing E-Mail Settings
120
Adding E-Mail Subject and Message Information
120
Changing the Output File Type
121
E-Mailing Color Documents
121
Canceling an E-Mail
121
Understanding E-Mail Options
122
Original Size
122
Sides (Duplex)
122
Orientation
122
Binding
122
E-Mail Subject
122
E-Mail File Name
122
E-Mail Message
122
Resolution
122
Send as
123
Content
123
Advanced Options
123
Faxing
124
Getting the Printer Ready to Fax
124
Initial Fax Setup
124
Choosing a Fax Connection
125
Connecting to an Analog Telephone Line
126
Connecting to a DSL Service
126
Connecting to a PBX or ISDN System
127
Connecting to a Distinctive Ring Service
127
Connecting the Printer and a Telephone or Answering Machine to the same Telephone Line
128
Connecting to an Adapter for Your Country or Region
130
Connecting to a Computer with a Modem
134
Enabling the Fax Function
135
Using the Embedded Web Server for Fax Setup
136
Setting the Date and Time
136
Turning Daylight Saving Time on or off
136
Sending a Fax
137
Sending a Fax Using the Printer Control Panel
137
Sending a Fax Using the Computer
137
Creating Shortcuts
138
Creating a Fax Destination Shortcut Using the Embedded Web Server
138
Creating a Fax Destination Shortcut Using the Touch Screen
139
Changing the Fax Destination Shortcut Using the Embedded Web Server
139
Using Shortcuts and the Address Book
140
Using Fax Shortcuts
140
Using the Address Book
140
Customizing Fax Settings
141
Changing the Fax Resolution
141
Making a Fax Lighter or Darker
141
Sending a Fax at a Scheduled Time
141
Printing an Incoming Fax on both Sides of the Paper (Duplexing)
142
Viewing a Fax Log
142
Blocking Junk Faxes
142
Canceling an Outgoing Fax
143
Canceling a Fax While the Original Documents Are Still Scanning
143
Canceling a Fax after the Original Documents Have Been Scanned to Memory
143
Understanding Fax Options
143
Original Size
143
Content
144
Sides (Duplex)
144
Resolution
144
Darkness
144
Advanced Options
144
Improving Fax Quality
145
Holding and Forwarding Faxes
145
Holding Faxes
145
Forwarding a Fax
146
Scanning to an FTP Address
147
Scanning to an FTP Address Using the Keypad
147
Scanning to an FTP Address Using a Shortcut Number
147
Scanning to an FTP Address Using the Address Book
148
Creating Shortcuts
148
Creating an FTP Shortcut Using the Embedded Web Server
148
Creating an FTP Shortcut Using the Touch Screen
148
Understanding FTP Options
149
Original Size
149
Sides (Duplex)
149
Orientation
149
Binding
149
Resolution
149
Send as
150
Content
150
Advanced Options
150
Improving FTP Quality
151
Scanning to a Computer or Flash Drive
152
Scanning to a Computer
152
Scanning to a Flash Drive
153
Understanding Scan Profile Options
153
Quick Setup
153
Format Type
153
Compression
154
Default Content
154
Color
154
Original Size
154
Orientation
154
Sides (Duplex)
154
JPEG Quality
154
Darkness
154
Resolution
155
Advanced Imaging
155
Improving Scan Quality
155
Understanding Printer Menus
156
Menus List
156
Paper Menu
157
Default Source Menu
157
Paper Size/Type Menu
157
Configure MP Menu
157
Substitute Size Menu
157
Paper Texture Menu
158
Paper Weight Menu
159
Paper Loading Menu
161
Custom Types Menu
162
Custom Names Menu
162
Custom Scan Sizes Menu
162
Universal Setup Menu
163
Reports Menu
163
Network/Ports Menu
165
Active NIC Menu
165
Standard Network or Network <X> Menus
165
Reports Menu (under the Network/Ports Menu)
166
Network Card Menu
167
TCP/IP Menu
167
Ipv6 Menu
169
Wireless Menu
169
Appletalk Menu
170
Netware Menu
170
Standard USB Menu
171
Parallel Menu
172
Serial <X> Menu
174
SMTP Setup Menu
177
Security Menu
178
Miscellaneous Menu
178
Confidential Print Menu
178
Security Audit Log Menu
179
Set Date/Time Menu
179
Settings Menu
180
General Settings Menu
180
Displayed Information
182
Copy Settings Menu
186
Print Page Borders
187
Fax Settings Menu
192
Fax Send Settings
194
Fax Receive Settings
198
Fax Forwarding
198
E-Mail Settings Menu
202
Scan Preview
205
FTP Settings Menu
207
Background Removal
209
Flash Drive Menu
210
Print Settings
213
Print Settings
215
Finishing Menu
216
Blank Pages
217
Quality Menu
218
Utilities Menu
219
Xps Menu
220
Pdf Menu
220
Postscript Menu
220
Pcl Emul Menu
221
Ppds Menu
223
Html Menu
225
Help Menu
226
Maintaining the Printer
227
Cleaning the Exterior of the Printer
227
Cleaning the Scanner Glass
227
Cleaning the ADF Separator Rollers
228
Adjusting Scanner Registration
229
Storing Supplies
230
Checking the Status of Supplies
230
Checking the Status of Supplies from the Printer Control Panel
230
Checking the Status of Supplies from a Network Computer
230
Ordering Supplies
231
Printer Attached to a Network
231
Printer Attached Locally to a Computer
231
Replacing Supplies
231
Replacing the Toner Cartridge
231
Replacing the Photoconductor Kit
233
Recycling Dell Products
236
Moving the Printer to Another Location
236
Shipping the Printer
237
Administrative Support
238
Using the Embedded Web Server
238
Checking the Device Status
238
Setting up E-Mail Alerts
238
Viewing Reports
239
Restoring the Factory Default Settings
239
Clearing Jams
240
Understanding Jam Messages and Locations
240
200 And 201 Paper Jams
241
202 Paper Jam
243
Paper Jam
244
233 Paper Jam
246
Paper Jam
247
240-249 Paper Jams
247
250 Paper Jam
248
251 Paper Jam
249
290-294 Paper Jams
250
Troubleshooting
254
Solving Basic Printer Problems
254
Printer Control Panel Display Is Blank or Displays Only Diamonds
254
Understanding Printer Messages
254
Change <Input Src> to <Custom Type Name
254
Change <Input Src> to <Custom String
255
Change <Input Src> to <Size
255
Change <Input Src> to <Type> <Size
255
Check Tray <X> Connection
255
Close Door or Insert Cartridge
256
Close Front Door
256
Disk Corrupted
256
SMTP Server Not Set Up. Contact System Administrator
256
No Analog Phone Line Connected to Modem, Fax Is Disabled
256
Memory Full, Cannot Print Faxes
256
Fax Memory Full
256
Fax Partition Inoperative. Contact System Administrator
257
Fax Server 'To Format' Not Set Up. Contact System Administrator
257
Some Held Jobs Were Not Restored
257
37 Insufficient Memory, some Held Jobs will Not be Restored
257
57 Configuration Change, Held Jobs Were Not Restored
257
Load <Input Src> with <Custom Type Name
257
Load <Input Src> with <Custom String
258
Load <Input Src> with <Size
258
Load <Input Src> with <Type> <Size
258
Load Manual Feeder with <Custom Type Name
258
Load Manual Feeder with <Custom String
258
Load Manual Feeder with <Size
259
Load Manual Feeder with <Type> <Size
259
Remove Paper from Standard Output bin
259
Restore Held Jobs
259
Unsupported USB Device, Please Remove
259
Unsupported USB Hub, Please Remove
259
Unsupported Disk
259
30.Yy Invalid Refill, Change Cartridge
259
31.Yy Replace Defective or Missing Cartridge
260
32.Yy Cartridge Part Number Unsupported by Device
260
34 Short Paper
260
35 Insufficient Memory to Support Resource Save Feature
260
37 Insufficient Memory to Collate Job
260
37 Insufficient Memory, some Held Jobs Were Deleted
260
38 Memory Full
261
39 Complex Page, some Data May Not Have Printed
261
Fax Failed
261
50 PPDS Font Error
261
51 Defective Flash Detected
261
52 Not Enough Free Space in Flash Memory for Resources
261
54 Standard Network Software Error
262
54 Network <X> Software Error
262
55 Unsupported Option in Slot <X
262
56 Parallel Port <X> Disabled
262
56 Serial Port <X> Disabled
262
56 Standard USB Port Disabled
263
56 USB Port <X> Disabled
263
58 Too Many Flash Options Installed
263
58 Too Many Trays Attached
263
59 Incompatible Tray <X
263
61 Remove Defective Disk
264
62 Disk Full
264
63 Unformatted Disk
264
80 Routine Maintenance Needed
264
84 PC Kit Life Warning
264
84 Replace PC Kit
264
88 Cartridge Low
264
1565 Emulation Error, Load Emulation Option
264
Scanner ADF Cover Open
265
Scan Document too Long
265
Replace All Originals if Restarting Job
265
Paper Change: Load Tray<X> <Paper Type
265
290-295.Yy Scanner Jam
265
293.02 Flatbed Cover Open
266
294 ADF Jam
266
840.01 Scanner Disabled
266
840.02 Scanner Auto Disabled
266
Solving Printing Problems
267
Multiple-Language Pdfs Do Not Print
267
Jobs Do Not Print
267
Confidential and Other Held Jobs Do Not Print
268
Job Takes Longer than Expected to Print
268
Job Prints from the Wrong Tray or on the Wrong Paper
269
Incorrect Characters Print
269
Tray Linking Does Not Work
269
Large Jobs Do Not Collate
269
Unexpected Page Breaks Occur
270
Solving Copy Problems
270
Copier Does Not Respond
270
Scanner Unit Does Not Close
270
Poor Copy Quality
271
Partial Document or Photo Copies
272
Solving Scanner Problems
273
Checking an Unresponsive Scanner
273
Scan was Not Successful
273
Scanning Takes too Long or Freezes the Computer
273
Poor Scanned Image Quality
273
Partial Document or Photo Scans
274
Cannot Scan from a Computer
274
Solving Fax Problems
275
Caller ID Is Not Shown
275
Cannot Send or Receive a Fax
275
Can Send but Not Receive Faxes
277
Can Receive but Not Send Faxes
277
Received Fax Has Poor Print Quality
278
Solving Option Problems
278
Option Does Not Operate Correctly or Quits after It Is Installed
278
Drawers
279
Memory Card
279
Flash Memory Card
279
Hard Disk with Adapter
279
Internal Solutions Port
280
Solving Paper Feed Problems
280
Paper Frequently Jams
280
Paper Trays
281
Paper Jam Message Remains after Jam Is Cleared
281
Page that Jammed Does Not Reprint after You Clear the Jam
281
Solving Print Quality Problems
282
Isolating Print Quality Problems
282
Blank Pages
282
Characters Have Jagged or Uneven Edges
283
Clipped Images
283
Ghost Images
283
Gray Background
284
Incorrect Margins
284
Paper Curl
285
Print Irregularities
285
Skewed Print
286
Solid Black or White Streaks Appear on Transparencies or Paper
286
Print Is too Light
287
Print Is too Dark
288
Solid Color Pages
289
Streaked Vertical Lines
289
Streaked Horizontal Lines
290
Toner Fog or Background Shading Appears on the Page
291
Toner Rubs off
291
Toner Specks
292
Transparency Print Quality Is Poor
292
Uneven Print Density
293
Embedded Web Server Does Not Open
293
Check the Network Connections
293
Check the Network Settings
293
Contacting Technical Support
293
Appendix
294
Warranty and Return Policy
295
Index
296
Other manuals for Dell 3335dn
Service Manual
306 pages
Brochure & Specs
4 pages
Setup Guide
52 pages
Quick Reference
4 pages
4
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Dell 3335dn Specifications
General
Brand
Dell
Model
3335dn
Category
All in One Printer
Language
English
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