There are some problems with fax connection and fax settings.
Solutions
Try the resolutions for fax connection and fax settings.
Error Code is Displayed on the Status Menu
If a job does not complete successfully, check the error code displayed on the history of each job. You can check the
error code by selecting Job/Status, and then selecting Job Status. See the following table to
nd
the problem and
its solution.
Code Problem Solution
001 The product was turned o by a power failure. -
106 Cannot print from the computer due to the access
control settings.
Contact your printer administrator.
107 User authentication failed. The job has been
canceled.
❏ Make sure that the user name and password are
correct.
❏ Select Settings > General Settings > System
Administration > Security Settings > Access
Control. Enable the user restriction function, and
then allow the job without an authentication
information.
108 Condential job data was deleted when the printer
was turned o.
-
109 The received fax was already deleted. -
110 The job was printed on one side only because the
paper loaded does not support double sided
printing.
If you want to perform 2-sided printing, load paper
that supports 2-sided printing.
201 The memory is full.
❏ Print received faxes from Job Status in Job/
Status .
❏ Delete received faxes saved in the inbox from Job
Status in Job/Status.
❏ If you are sending a monochrome fax to a single
destination, you can send it by using Direct Send.
❏ Divide your originals in two or more to send them
in several batches.
202 The line was disconnected by the recipient machine. Wait for a while and then try again.
203 The product cannot detect the dial tone. ❏ Make sure that the phone cable is connected
correctly and the phone line is working.
❏ When the printer is connected to the PBX or the
terminal adapter, change the Line Type setting to
PBX.
❏ Select Settings > General Settings > Fax
Settings > Basic Settings > Dial Tone
Detection, and then disable the dial tone setting.
Solving Problems
>
The Printer Does Not Work as Expected
>
Error Code is Displayed on the Status Menu
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