The printer or its driver does not appear in utilities in the printer configuration
(Mac OS only)
Cause What to do
The printer name has been changed. Ask the network administrator for details, then select the
appropriate printer name.
The font on the printout is different from that on the screen
Cause What to do
The PostScript screen fonts are not installed. The PostScript screen fonts must be installed on the computer
that you are using. Otherwise, the font that you select is
substituted by some other font for display on the screen.
For Windows users only
The appropriate substitution fonts are not correctly
specified on the Device Settings tab of the printer’s
Properties dialog box.
Specify the appropriate substitution fonts using the Font
Substitution Table.
The printer fonts cannot be installed
Cause What to do
The Emulation Menu in the printer’s Control Panel is not
set to PS3 for the interface that you are using.
Change the Emulation Menu setting to PS3 for the interface that
you are using, then try reinstalling the printer fonts again.
The edges of texts and/or images are not smooth
Cause What to do
The Print Quality is set to Fast. Change the Print Quality setting to Fine.
AL-M300/AL-M400 Series User's Guide
Troubleshooting 168
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