l Enterprise customers:
Send emails to support_e@huawei.com or visit Global Service Hotline.
l Carriers
Send emails to support@huawei.com or visit Global TAC Information.
15.2 Product Information Resources
Table 15-1 describes the resources.
Table 15-1 Product information resources
Item
Description How to Obtain
Server product
documentation
Server product
documentation describes the
server structure,
specifications, installation,
removal, configuration,
parts replacement, and
standards compliance.
Visit Support > Product
Support > IT > Server,
select a product model, and
view the Documentation
tab page.
Huawei Server
Compatibility Checker
This tool is used to query
the OSs, parts, and external
devices that are compatible
with servers.
Visit Huawei Server
Compatibility Checker.
Maintenance Information
Inquiry System
This system is used to query
the service information
about devices.
Visit Maintenance
Information Inquiry.
Huawei Server Power
Calculator
This calculator is used to
calculate server power
consumption with different
configurations.
Visit Huawei Server Power
Calculator.
15.3 Maintenance Tools
Table 15-2 lists the software tools required for routine maintenance of Huawei servers.
Table 15-2 Software tools for routine maintenance
Tool
Server Model and
Software Version
Description
FusionServer
Tools uMate
See the
FusionServer Tools
2.0 uMate User
Guide.
uMate performs routine maintenance tasks for
servers. The tasks include preventive
maintenance, batch firmware upgrades, and
batch power control.
Download link: FusionServer Tools
2288H V5 Server
User Guide
15 Support and Other Resources
Issue 04 (2018-09-04) Copyright © Huawei Technologies Co., Ltd. 276
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