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10.If the screen suddenly appears freezes, unresponsive window pops up, it is due to an
application exception has occurred. Advice: upgrade this application to latest version, use
for more time to observe the problem rules and report it to HUAWEI service center.
11.If they are not the above problems, please provide the information to customer service
center: detailed scenarios, what operation at that time, application version, the probability.
We will process it as soon as possible, and give you feedback.
3.30 Why application startup slow?
1.First of all, compared to other brand mobile phone. if other brand mobile phones are also
slow, it is the application problem itself.
2.Open the phone manager > power saving, click the Protected apps to see if the
application is protected. If it is not already protected, recommend set it to protected mode. If
you left it unprotected, after screen locked, this application will be cleaned to save power,
then it can not be fastly loaded on next time you use it.
3.31 There is notify when charging, but led does not blink?
The charging status is preferentially displayed, and the notification is no longer flashing at
the same time.
3.32 Why suddenly zoom in the screen, displays the blue box
around the screen?
Go to Settings > Accessibility > Magnification gestures, close the zoom gesture.
3.33 How to delete other files in the phone memory?
"Misc." in Settings > storage contains the other contents except for "apps", "pictures,
videos", "music, ringtones, podcasts, etc", "downloads", "cached data" . Due to the
complexity, called together as "Misc.". In the phone main screen, click on the "Settings >
Storage > Misc.", it can be seen.
It is recommended that you use the phone manager to remove junk files with EMUI3.1 and
above: in the phone manager interface, click "Storage cleaner > Smart scan", and choose to
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