The following list also contains the FRU name and a page reference to the removal and replacement
procedure for the FRU. Each FRU is identied by a 1-byte identier (FID). The FID relates to the FRUs that
have the highest probability of causing the problem. Always replace the FRU with the highest probability
of failure rst.
At the start of your service call, write down the reported FID and the 12 hex characters of support data.
You might need this information if you contact your next level of support.
• FID is displayed in the service panel, see Figure 35 on page 87. The 12 characters of support data are
shown below the CALL FOR SERVICE message.
• FID was reported in one of the Error Logs, see “CE Logs menu (CE Offline Mode)” on page 133. The 12
characters of support data are shown below the reported FID.
Table 4: FIDs and FRUs
Reporte
d FID
FRUs FRU name or description Prob-
ability
Page reference or instruction
50 An incorrect encryption conguration that is installed during manufacturing
85 Drive canister 100%
• “FID 85: Drive canister” on page 252
51 Encryption power-on self-test (POST HW) failed
85 Drive canister 100%
• “FID 85: Drive canister” on page 252
52 Encryption rmware power-on self-test (POST HW) failed
85 Drive canister 100% See 'Reported FID 84' in this table
53 Encryption self-test (started) - An explicitly started encryption self-test failed
83 Drive microcode 50% “FID 84 or E6 - Isolating fault between
microcode and hardware” on page 240
85 Drive canister 50%
• “FID 85: Drive canister” on page 252
54 Encryption self-test (automatic) - An automatically started encryption self-test failed
83 Drive microcode 20% “FID 84 or E6 - Isolating fault between
microcode and hardware” on page 240
85 Drive canister 80%
• “FID 85: Drive canister” on page 252
55 Encryption module failure
83 Drive microcode 20% “FID 84 or E6 - Isolating fault between
microcode and hardware” on page 240
85 Drive canister 80%
• “FID 85: Drive canister” on page 252
58 Encryption error
85 Drive canister 100%
• “FID 85: Drive canister” on page 252
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