Juniper SRX320 User Manual

• Locating the SRX Series Services Gateway Hardware Component Mini-PIM or GPIM
Serial Number Label on page 107
• Information You Might Need to Supply to JTAC on page 107
• Packing the SRX Series Services Gateway Hardware Components for Shipment on
page 108
Return Procedure for SRX Series Services Gateway Hardware Components
Follow the tasks list provided in Table 53 on page 106 to return an SRX services gateways
or component to Juniper Networks for repair or replacement.
Table 53: Return Procedure for SRX Series Services Gateways Component
For more information, seeTaskStep
“Locating the SRX Series Services
Gateway Hardware Component
Mini-PIM or GPIM Serial Number Label”
on page 107
Determine the part number and serial
number of the services gateway or
component.
1
“Information You Might Need to Supply
to JTAC” on page 107
Obtain a Return Materials Authorization
(RMA) number from JTAC.
2
“Packing the SRX Series Services
Gateway Hardware Components for
Shipment” on page 108
Pack the SRX Series Services Gateway
component for shipping.
3
NOTE: Do not return the services gateway or any component to Juniper
Networks unless you have first obtained an RMA number. Juniper Networks
reserves the right to refuse shipments that do not have an RMA. Refused
shipments are returned to the customer via collect freight.
For more information about return and repair policies, see the customer support Web
page at http://www.juniper.net/support/guidelines.html.
For product problems or technical support issues, open a support case using the Case
Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United
States) or 1-408-745-9500 (outside the United States).
Related
Documentation
Locating the SRX Series Services Gateway Hardware Component Mini-PIM or GPIM
Serial Number Label on page 107
•
• Information You Might Need to Supply to JTAC on page 107
• Contacting Customer Support on page 105
• Packing the SRX Series Services Gateway Hardware Components for Shipment on
page 108
Copyright © 2017, Juniper Networks, Inc.106
SRX300 Series and SRX550 High Memory Gateway Interface Modules Reference

Juniper SRX320 Specifications

General

Firewall throughput	1000 Mbit/s
Number of users	50 user(s)
Quality of Service (QoS) support	Yes
Mobile VPN IPSec	250
IPS/IDS throughput	100 Mbit/s
USB 2.0 ports quantity	1
Connectivity technology	Wired
SFP module slots quantity	2
Ethernet LAN (RJ-45) ports	6
Internal memory	4000 MB
Flash memory	8000 MB
Storage media type	Flash
Power consumption (typical)	27 W
Heat dissipation	157 BTU/h
Concurrent connections	64000
Mean time between failures (MTBF)	284700 h
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Routing protocols	BGP, CLNS, IS-IS, OSPF, RIP-1, RIP-2

Weight and Dimensions

Weight	1510 g
Dimensions (WxDxH)	299.9 x 43.9 x 191 mm