S350 Series 24-Port (PoE+) and 48-Port Gigabit Ethernet Smart Managed Pro Switches
Maintenance User Manual336
Enable Remote Diagnostics
You can enable or disable the option to access the switch remotely. When remote access is
enabled, you or technical support can perform remote diagnostics services.
To enable remote diagnostics:
1. Connect your computer to the same network as the switch.
You can use a WiFi or wired connection to connect your computer to the network, or
connect directly to a switch that is off-network using an Ethernet cable.
2. Launch a web browser.
3. In the address field of your web browser, enter the IP address of the switch.
If you do not know the IP address of the switch, see
Discover or Change the Switch IP
Address on page 12.
The login window opens.
4. Enter the switch’s password in the Password
field.
The default password is password.
The System Information page displays.
5. Select Maintenance > T
roubleshooting > Remote Diagnostics.
The Remote Diagnostics page displays.
6. Select the Enable
radio button.
7. Click the Apply button.
Your settings are saved.