Omron NS - SETUP User Manual

7-3 Troubleshooting and Maintenance
7-6
7-3 Troubleshooting and Maintenance
When an error occurs while operating the PT, search for the symptom in the following table
and take measures according to those provided.
Errors during Data Transfer
Symptoms at
PT
Cause Possible countermeasure
The CX-Designer is
not connected to the
PT.
Check the wiring conditions of the connecting cable.
(Refer to 3-3 Connecting the CX-Designer.)
Serial transfer
not possible
between CX-
Designer and
PT.
The Expansion In-
terface for serial
port B is set to the
expansion interface
(NS5 only).
Set the Expansion Interface to Disable on the Comm Tab
Page from the NS5 System Menu.
The serial port used
for connection with
the CX-Designer is
set to Allen-Bradley
DF1.
Data cannot be transferred using a serial port set to Allen-
Bradley DF1. Use another serial port.
Alternatively, change the serial port setting to Disable in the
Comm. Tab of the System Menu. Click the Write Button,
and transfer the data again after resetting the NS-series PT.
The installed PT
system is using
system program
lower than Ver. 6.2.
Install system program Ver. 6.2 or higher in the PT.
The PT has a lot
number earlier than
that indicated in
3-3-2 Connecting
via USB.
Use a PT from the lot number (or later) indicated in 3-3-2
Connecting via USB.
The USB cable is
longer than 2 m.
To use a cable longer than 2 m, connect a USB Hub be-
tween the PT and personal computer as shown in Connec-
tion Methods under in 3-3-2 Connecting via USB.
A malfunction has
occurred due to
external noise.
Configure the USB Hub and wire the USB cables taking
measures to prevent noise.
Personal com-
puter
cannot detect
PT when
connected via
USB.
A PictBridge-
compatible printer is
connected to the
USB slave connec-
tor.
Connect the personal computer to the USB slave connec-
tor.
The USB cable is
longer than 2 m.
To use a cable longer than 2 m, connect a USB Hub be-
tween the PT and personal computer as shown in Connec-
tion Methods under in 3-3-2 Connecting via USB.
Timeout
occurs during
screen transfer
using USB.
A malfunction has
occurred due to
external noise.
Configure the USB Hub and wire the USB cables taking
measures to prevent noise.
Errors during PT Startup
Symptoms at
PT
Cause Possible countermeasure
Power is not being
supplied to the PT.
Check the connection points and supply power to the PT
correctly. (Refer to 3-1 Installing the PT.)
Indicators do
not light.
The fuse is broken. The PT needs repair. Contact your nearest OMRON
representative.

Omron NS - SETUP Specifications

General

Brand	Omron
Model	NS - SETUP
Category	Touch terminals
Language	English