vii
Delete an Email Alert Recipient............................................................................................. 7-16
Troubleshooting .................................................................................................................................... 7-16
Diagnosing Browser-Based User Interface Problems ................................................................ 7-16
Check the Web Browser.......................................................................................................... 7-16
Diagnosing Library Problems ....................................................................................................... 7-17
Use the Health Table ............................................................................................................... 7-18
Step Through the Suspect Components Listed in the Fault Record................................. 7-18
Remove Magazines from a Non-Operational Library........................................................ 7-19
Locate and Remove a Cartridge that is Stuck in a Magazine Slot .................................... 7-20
Free a Cartridge that is Stuck in a Drive............................................................................... 7-21
Locate and Clear Obstructions, Such as Loose or Protruding Cartridges....................... 7-21
Check the Library Health Log................................................................................................ 7-22
Run a Library Self Test............................................................................................................ 7-23
Save the Health Log to a File.................................................................................................. 7-24
Getting Parts and Technical Support ................................................................................................ 7-24
Check for Relevant Knowledge Articles...................................................................................... 7-24
Get Firmware Updates ................................................................................................................... 7-24
Get Updated Library Firmware............................................................................................. 7-25
Get Updated Oracle-Supported Drive Firmware................................................................ 7-26
Create a Service Request ................................................................................................................ 7-27
8 Maintenance and Upgrades
Taking the Library On and Off Line .................................................................................................... 8-1
Take the Library Offline ................................................................................................................... 8-1
Bring the Library Online ................................................................................................................... 8-1
Powering the Library On and Off......................................................................................................... 8-2
Power the Library On........................................................................................................................ 8-2
Power the Library Off........................................................................................................................ 8-2
Lock the Robot............................................................................................................................. 8-3
Unlock the Robot......................................................................................................................... 8-4
Restart the Library ............................................................................................................................. 8-4
Restarting the Library Following a Power Outage ....................................................................... 8-5
Auditing............................................................................................................................................... 8-5
Audit the Library ........................................................................................................................ 8-5
Maintaining Tape Drives........................................................................................................................ 8-6
Managing Cleaning Media ............................................................................................................... 8-6
Monitor Cleaning Media Using the Library User Interface ................................................. 8-7
Replace Expired Cleaning Media Using the Host Application............................................ 8-7
Replace Expired Media Using the SL150 User Interface....................................................... 8-7
Cleaning Drives.................................................................................................................................. 8-8
Using the Drive Auto Clean Feature........................................................................................ 8-8
Enable Library Drive Auto Clean...................................................................................... 8-8
Cleaning Drives as Needed Using the Library User Interface ............................................ 8-9
Check for Drives that Require Cleaning........................................................................... 8-9
Use the Library User Interface to Clean the Degraded Drive.................................... 8-10
Restarting Drives............................................................................................................................. 8-10
Restart a Drive.......................................................................................................................... 8-10
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